Manager SAP S/4HANA Service

Are you ready to help businesses transform their service operations and improve overall customer service with SAP S/4HANA? As a SAP S/4HANA Service Consultant at Deloitte, you will work in multidisciplinary teams on diverse, high-impact projects. Your expertise will help clients reduce costs, drive innovation, and optimize end-to-end service processes using SAP’s best practices tailored to industry needs. From short assessments and feasibility studies to full-scale S/4HANA implementations, you will play a key role in delivering cutting-edge solutions on both national and international projects.

You will be part of a dynamic SAP team of 280+ professionals within Deloitte Technology & Transformation. We focus on end-to-end business transformations powered by SAP S/4HANA, Integrated Business Planning, and the latest SAP innovations. Our goal is to deliver maximum value within set timelines while fostering a culture of innovation, collaboration, and continuous learning.

At Deloitte, we embrace a hybrid working model, combining remote work, client site visits, and in-office collaboration to create a flexible and productive work environment.

How do you do this?

We seek passionate professionals with a deep understanding of SAP Service Management solutions and a commitment to service excellence. Your key responsibilities will include:

• Leading design discussions and fit-to-standard workshops to define the to-be processes for our clients;
• Translating business requirements into a business process design and/or technical designs;
• Configuring SAP S/4HANA (Cloud) solutions and ensuring alignment with project templates and best practices;
• Supporting testing, training, and go-live preparation while maintaining compliance with implementation standards;
• Staying ahead of SAP S/4HANA (Cloud) developments and assessing their impact on Deloitte and our clients;
• Contributing to the development of innovative ERP solutions, including sustainability initiatives, low-code application development (SAP Build), and artificial intelligence (AI).

We are looking for ambitious team players with strong analytical and communication skills. You take ownership of challenges, drive solutions, and have the potential to grow into a leadership role. To succeed in this role, you should have:

• A bachelor’s or master’s degree;
• A minimum of 6 years of experience in implementing S/4HANA Service and/or SAP Customer Service (e.g. service order management, preventive maintenance, in-house repairs, field service, etc.);
• Experience with CS, SD, CRM Service, Service Cloud, FSM, SAP Field Service Management is a plus;
• You have proven ability to lead SAP S4HANA Service projects from start to finish;
• Demonstrated experience in leading and managing teams throughout the project lifecycle;
• Strong awareness of political and cultural dynamics in international projects;
• Fluency in English and Dutch.

Pulled from the full job description

• Health insurance
• Profit sharing
• Pension plan, * You’ll receive a profit-sharing bonus, on top of your fixed salary.
• Continuous professional growth. Join our development program.
• A work-from-home office setup allowance to make sure you have everything you need for an ergonomically designed workstation and internet allowance.
• Work part-time (32 hours a week) or full-time (40 hours a week).
• Flexible and hybrid working, in accordance with team and client commitments.
• 26 days of paid annual leave, and the opportunity to purchase additional leave.
• A good mobility scheme: the choice of various options such as a lease car, travel by public transport, a cash option or a combination of these.
• A laptop and iPhone. The iPhone can also be used for personal purposes.
• A time for time arrangement that creates flexibility for personal moments that matter.
• A good pension scheme with a personal contribution of only 2%.
• An opportunity to take part in our collective health insurance scheme.
• An opportunity to benefit from tax-efficient facilities such as company fitness, a bicycle scheme or the opportunity to lease a bicycle.
• The opportunity to use 55 hours of babysitting service per calendar year if your child is 12 years old or younger.
• A flexible budget, which you can use to make choices in flexible benefits, for example purchasing extra leave days or financing a bicycle plan.
• Various leave options tailored to meet your individual needs, from parental leave (also for rainbow families) to the flexibility of exchanging three national holidays for non-national holidays.

Work together with your team in driving impactful business transformation for clients, using the latest innovations in SAP. At Deloitte.