HR Business Analyst

As an HR Business Analyst, you will play a key role in DP World’s HR Transformation programme across Europe, supporting the standardisation, simplification, and automation of HR processes across a diverse and complex regional business environment.

Working closely with HR teams, project stakeholders, and business leaders across multiple European locations, you will help assess current ways of working, identify opportunities for improvement, and design scalable HR processes that support both business and employee needs. You will contribute to the implementation of a future-focused HR technology landscape while helping to shape a consistent and sustainable HR operating model across the region.

This role supports multiple countries and locations across Europe and requires a willingness to travel to regional sites as needed to engage stakeholders, support project activities, and drive successful implementation and adoption.

How you will contribute

• Partner with HR, transformation teams, and business stakeholders across Europe to understand current processes and identify opportunities for improvement.
• Conduct process reviews and fit-gap analyses to support the design of simplified, standardised, and automated HR solutions.
• Develop and maintain process documentation, process maps, governance standards, and audit trails to support consistency and compliance.
• Design and improve end-to-end HR processes that align with global standards while meeting local business and regulatory requirements.
• Support change management initiatives to help drive adoption of new processes, systems, and ways of working across multiple locations.
• Build and maintain strong stakeholder relationships, ensuring effective engagement, communication, and collaboration throughout the project lifecycle.
• Support User Acceptance Testing (UAT), including test planning, test script creation, execution, issue tracking, and results analysis.
• Identify opportunities to enhance employee and manager self-service capabilities and improve the overall user experience.
• Contribute to training, implementation, and continuous improvement activities to support long-term programme success.

• Experience analysing, documenting, and improving business processes within complex, multi-site, or international organisations.
• Strong knowledge of HR processes, HR systems, compliance requirements, and HR operational best practices.
• Proven experience with change management and supporting the successful adoption of new systems, processes, or organisational changes.
• Strong stakeholder management skills, with the ability to build effective relationships and influence across multiple teams, functions, and locations.
• Advanced working knowledge of Microsoft Visio for process mapping, documentation, and workflow design. Strong knowledge of Excel.
• Experience supporting system implementations, including requirements gathering, fit-gap analysis, testing, training, and deployment activities.
• Strong analytical, problem-solving, communication, and collaboration skills, with business fluency English.

DP World offers exciting and challenging roles within a growing international organization. We strive to hire and develop the right people, locally and globally, stimulating personal growth and self-development within an informal atmosphere. We offer a market competitive compensation package.

About DP World

Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world. DP World exists to make the world’s trade flow better, changing what’s possible for the customers and communities we serve globally.

With a dedicated, diverse and professional team of more than 120,000 employees spanning 75 countries on six continents, DP World is pushing trade further and faster towards a seamless supply chain that’s fit for the future.

We’re rapidly transforming and integrating our businesses – Ports and Terminals, Marine Services, Logistics and Technology - and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades.

What’s more, we’re reshaping the future by investing in innovation. From intelligent delivery systems to automated warehouse stacking, we’re at the cutting edge of disruptive technology, pushing the sector towards better ways to trade, minimising disruptions from the factory floor to the customer’s door.