Project Manager/Scrum Master

• Lead Agile ceremonies including sprint planning, backlog refinement, daily standups, retrospectives, and release planning.
• Drive Agile best practices and establish delivery discipline across teams.
• Partner closely with technology leadership to improve processes, workflows, and team effectiveness.
• Coordinate efforts across internal development teams, business stakeholders, contractors, and third-party vendors.
• Facilitate prioritization discussions and help ensure alignment around business goals and delivery objectives.
• Track project progress, identify risks, remove blockers, and drive timely resolution of issues.
• Support onboarding and coordination of vendor and contract resources.
• Assist in defining scalable delivery frameworks and team structures as the organization grows.

• 7+ years of Project Management and/or Scrum Master experience.
• Strong background leading Agile software development teams and facilitating Scrum ceremonies.
• Proven ability to improve delivery processes and team performance.
• Experience managing multiple projects and stakeholders simultaneously.
• Experience with Jira, Azure DevOps (ADO), and SmartSheets.
• Strong communication, facilitation, and organizational skills.
• Ability to work effectively in environments with ambiguity and evolving priorities.
• Personable, team player, flexible, and open to ambiguity., * Experience supporting digital product, application development, or e-commerce teams.
• Background in hospitality, restaurant, retail, loyalty, or customer-facing digital environments.
• Experience driving Agile transformation or process improvement initiatives.
• Scrum Master certification (CSM, PSM, SAFe) is a plus but not required.

Work Environment

• Hybrid schedule with approximately three days per week onsite in the Chicago area.
• Fast-paced environment with visibility and exposure to senior leadership.
• Opportunity to help shape the future delivery organization and establish Agile best practices across multiple teams.

Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.

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Everforth Apex Benefits Overview: Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our ‘Welcome Packet’ as well, which an Everforth Apex team member can provide.