Business Systems Coordinator

Hales Group
Halesworth, UK
18 days ago
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Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Working hours
Regular working hours
Job source

Tech stack

Microsoft Excel Artificial Intelligence Data Analysis Business Software Business Systems Power BI System Testing Systems Integration Office365 Information Technology Performance Monitor

Job description

Working closely with senior colleagues, you’ll support the development of systems, reporting, customer processes and operational efficiency across the business, with genuine opportunities for long-term progression., * Become the in-house expert for the company’s ERP system

  • Support the onboarding and ongoing management of key customer accounts
  • Coordinate EDI requirements and customer-specific processes
  • Investigate and resolve operational, systems and process-related issues
  • Act as a key link between office, warehouse and external partners
  • Assist with software enhancements, integrations and system testing
  • Produce reports and analyse business data using Excel and internal systems
  • Support KPI reporting and performance monitoring
  • Maintain technical, compliance and product documentation
  • Assist with customer questionnaires and compliance requests
  • Support export documentation, freight quotations and logistics administration
  • Identify opportunities to improve efficiency and reduce manual processes
  • Help organise and standardise business information and procedures
  • Support continuous improvement projects across the business, All our Consultants are committed, experienced and qualified, and have been supporting candidates across the area for many years. We treat candidates as our customers and aim to find the right job solution for you.

Requirements

We’re looking for a technically minded and enthusiastic individual who enjoys solving problems, working with data, learning new systems and finding smarter ways of doing things. This role would suit someone with strong IT and Excel skills who is looking to take the next step in their career in business systems, operations and process improvement., * Confident using IT systems and business software

  • Highly proficient in Excel and comfortable working with data
  • Naturally curious and enjoys investigating problems
  • Organised, methodical and detail-oriented
  • Able to manage multiple priorities effectively
  • A strong communicator who can build relationships across different teams
  • Self-motivated and keen to learn new systems and processes
  • Interested in business improvement, automation and technology

Experience in any of the following would be advantageous:

  • ERP systems
  • EDI processes
  • Microsoft 365 applications
  • Power BI
  • Reporting and data analysis
  • Process improvement initiatives
  • Automation tools and AI technologies
  • Logistics, supply chain or customer operations

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