Network Support Engineer

Tasco Logistics and Technical Services is looking for a Logistics Operations Coordinator to join our team at Ebrington Square in Derry. You will coordinate daily transportation, deliveries, stock movements, and technical-service requirements to ensure that customer orders and operational projects are completed accurately and on schedule.

This role is suitable for an organised and practical professional who can manage several operational activities simultaneously. You will work closely with drivers, warehouse personnel, technical teams, suppliers, customers, and external transport providers to maintain reliable logistics services., * Coordinate daily collections, deliveries, and transportation schedules.

• Assign jobs to drivers and third-party transport providers according to operational priorities.
• Monitor active deliveries and respond promptly to delays, route changes, or service issues.
• Prepare transport documents, delivery notes, collection records, and job instructions.
• Communicate delivery schedules and status updates to customers and internal teams.
• Coordinate the movement of technical equipment, replacement parts, tools, and customer orders.
• Maintain accurate records of stock transfers, dispatched items, and completed deliveries.
• Work with warehouse personnel to ensure goods are prepared, labelled, and dispatched correctly.
• Confirm vehicle, driver, and equipment availability before scheduling assignments.
• Support urgent technical-service requests and arrange the required transportation.
• Update logistics, inventory, and customer-management systems.
• Investigate missing, delayed, damaged, or incorrectly delivered items.
• Assist with route planning to reduce unnecessary mileage and improve delivery efficiency.
• Monitor transport costs and identify opportunities to improve operational performance.
• Coordinate with suppliers and service partners regarding incoming deliveries.
• Ensure logistics activities comply with health and safety procedures.
• Prepare regular reports on delivery performance, operational issues, and service levels.
• Escalate serious delays, customer complaints, or recurring transport problems.

• At least 2-3 years of experience in logistics coordination, transport administration, distribution, warehouse operations, or a similar role.
• Experience arranging deliveries, collections, or field-service activities.
• Good understanding of transport documentation and stock-movement procedures.
• Ability to manage changing schedules and multiple operational priorities.
• Strong communication skills when dealing with drivers, customers, suppliers, and internal teams.
• Good knowledge of Microsoft Excel, Outlook, and general business systems.
• Ability to maintain accurate operational and delivery records.
• Strong problem-solving and decision-making skills.
• Excellent attention to detail and organisational ability.
• Ability to remain calm and effective when deliveries are delayed or priorities change.
• Strong written and spoken English.
• A qualification in logistics, supply-chain management, transport operations, business administration, or a related field is preferred.

Preferred Skills

• Experience using transport-management, warehouse-management, or enterprise resource-planning systems.
• Familiarity with vehicle-routing and delivery-tracking software.
• Experience coordinating technical equipment or field-service deliveries.
• Understanding of inventory control and warehouse processes.
• Knowledge of Northern Ireland and cross-border delivery routes.
• Experience working with third-party couriers and haulage providers.
• Familiarity with transport compliance and health and safety requirements.
• Experience preparing logistics performance reports.
• Knowledge of customs or international shipping documentation.
• A recognised qualification from CILT or another logistics organisation.

Mindset

You are organised, dependable, and comfortable making decisions in a fast-moving operational environment. You understand that successful logistics coordination depends on accurate information, clear communication, and early action when problems arise.

You take ownership of each assignment from initial scheduling through successful completion. You communicate delays honestly, maintain accurate records, and look for practical ways to improve routes, processes, and customer service.

Pay: £2,600.00-£3,000.00 per month