Product Support Specialist - Digital Transformation

Working as part of the Digital Transformation team based in our global headquarters in Craigavon, the Product Support Specialist will be responsible for providing critical front-end support to internal and external users of Almac software products.

This role provides global support to guarantee access to vital patient data through our software products and ensures product related issues during clinical trials are resolved. The individual will develop in-depth knowledge of Almac software products, data, and related processes that enable them to quickly assess and resolve issues.

Joining Almac means becoming part of a fastpaced, growing organisation within a highly regulated industry. We offer a supportive and collaborative working environment, with excellent opportunities for learning, development and longterm career progression across the Almac Group.

• Applicants must have eligibility to work in the UK with no restrictions OR possess a valid work permit that will allow you to take up full time employment in the UK.

• 5 GCSE subjects (to include English Language and Mathematics) at Grade C or above (or equivalent).

• Previous experience within a customer facing role.

• Proficiency and working knowledge of Microsoft Office packages (to include Word, Excel, Outlook and PowerPoint).

Almac Group is a global leader in advancing human health. We provide a range of expert services across the drug development lifecycle to pharmaceutical and biotech companies, supporting them in finding treatments for patients., Our approach is simple we support, develop and reward our people, build fulfilling careers and together we advance human health. More information can be found here; Life at Almac - Almac