IT Technician

As an IT Technician, the successful candidate will play a pivotal role in providing operational and technical support to all users of IT services. This is a fantastic chance to contribute to the efficiency of IT operations within the organisation while ensuring that all queries and issues are resolved promptly and effectively., * Provide detailed advice and guidance to users on the effective use of IT systems, products, and services.

• Manage endpoints using technologies such as InTune, SCCM, Knox, and Azure-based administration.
• Oversee the management of the Airwave estate utilising Radio Manager.
• Assist with the deployment of VOIP telephony, laptops, mobile devices, and hardware refresh technology.
• Maintain up-to-date documentation, including asset registers and technical records.
• Ensure systems are supportable, expandable, and capable of delivering ongoing business value.
• Keep users informed of progress on their requests at all key stages.
• Employ innovative approaches to problem-solving and deliver creative solutions.
• Provide assistance and technical knowledge to support project implementations.
• Participate in the IT out-of-hours on-call service rota for user support.

• A Level or equivalent in a technology discipline (Desirable).
• Experience in providing support roles within a policing environment (Desirable).
• Strong management of endpoints and software/application installation via tools such as SCCM or Active Directory (Essential).
• Good analytical skills for effective problem solving (Essential).
• Knowledge of Microsoft operating systems and applications (Windows 10, O365) (Essential).
• Familiarity with network topologies relating to WAN/LAN (Essential).
• Excellent communication and influencing skills to engage with all levels across the organisation (Essential).
• A full UK driving licence is required, as travel to various sites will be necessary (Essential).

Additional Information:

The successful candidate will have to undergo Police Vetting and the criteria for this is that you have lived within the UK continuously for at least 5 years at the time of application.

The organisation is dedicated to promoting equality and diversity and requires all employees to support its force diversity strategy. The IT Technician will also uphold the health and safety standards and comply with safeguarding policies to protect children and vulnerable adults.

This full-time role offers a dynamic work environment where problem-solving and creative thinking are encouraged. If you are self-motivated, adaptable, and thrive under pressure, this position may be the perfect fit.

Our client Lincolnshire Police are seeking a dedicated and skilled IT Technician to join their team on a temporary basis. This exciting opportunity is based in Nettleham, Lincoln, and offers an hourly rate of £14.74.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.