This Manager, Home Warranty Network Optimization (Data Analysis) role is a lead business operations position focused on optimizing home warranty service provider network performance through advanced data analysis, market-level insights, and platform configuration. The Manager will leverage strong data manipulation capabilities-including advanced SQL querying-to drive performance improvements, identify trends and gaps, and support strategic decision making across the network., * Perform deep, hands-on data analysis using SQL and related tools to evaluate service provider performance, market coverage, claims outcomes, and cost drivers.

• Analyze large, complex datasets to identify trends, anomalies, and improvement opportunities; translate findings into actionable operational insights.

• Implement market-level success strategies with high-volume service providers using data-driven recommendations.

• Partner closely with Network Analytics, Capacity, and Claims teams to design metrics, dashboards, and reporting solutions that support optimization efforts.

• Support continuous improvement initiatives informed by quantitative analysis and experimentation.

• Collaborate cross-functionally to ensure alignment between analytical insights and operational execution.

• Bachelor’s degree in business, data analytics, operations, supply chain, or a related field.

• 5+ years of experience in operations, vendor management, analytics, or service delivery environments.

• Advanced data manipulation skills, including strong hands-on experience writing complex SQL queries.

• Experience working with large datasets, performance metrics, and analytical tools.

• Strong ability to translate data into insights and communicate findings to non-technical stakeholders.

• Proficiency in Excel and business intelligence or reporting tools.

Preferred Qualifications

• Experience in home warranty, in-home service, or similar service operations environments.

• Experience partnering with analytics teams or building self-service analytical solutions.

• Familiarity with continuous improvement methodologies (Six Sigma, Lean) is helpful but not required.

AssurantProudCR

LI-Remote

If no application deadline is provided, this role may be a pipeline requisition, and we’ll continue to collect applications on an ongoing basis, or there is no requirement for this information in the location where the role is posted.

Any posted pay range considers a wide range of compensation factors, including candidate background, experience, and work location, while also allowing for salary growth within the position.

Assurant is a leading global business services company that supports, protects, and connects major consumer purchases. A Fortune 500 company with a presence in 21 countries, Assurant supports the advancement of the connected world by partnering with the world’s leading brands to develop innovative solutions and deliver an enhanced customer experience through mobile device solutions, extended service contracts, vehicle protection services, renters insurance, lender-placed insurance products, and other specialty products.