Fleet Support Engineer

Denken Solutions

San Francisco, CA, United States

28 days ago

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Role details

Contract type

Permanent contract

Employment type

Full-time (> 32 hours)

Experience level

Expert

Experience required

6 years minimum

Compensation

$166,400.0 - $176,800.0

Working hours

Shift work

Job source

www.indeed.com

Tech stack

Board Bringup Communications Protocols Computer Engineering Hardware Interface Design Python (Programming Language) Linux System Administration Networking Basics Software Systems Systems Architecture TCP/IP Diagnostic Tools Data Processing

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Job description

Real-Time Escalations & Triage: Act as the primary technical expert for sensor-related fleet issues, reviewing logs to execute root cause analysis and resolve field anomalies.
Hardware Bring-Up & Validation: Perform bring-up, validation, and calibration routines for new perception components (LiDAR, Radar, Cameras, etc.).
Diagnostic Tooling & Guides: Author and maintain comprehensive troubleshooting guides for field technicians, capturing newly diagnosed faults, resolutions, and sensor data integrity checks.
Countermeasure Implementation: Trend historical fleet data to design and deploy effective fleet-wide countermeasures preventing issue recurrence.
Cross-Functional Engineering: Partner with design teams to enhance diagnostic tooling, optimize low/high voltage issue detection, and validate resolution efficacy.

Requirements

Experience: 6+ years of relevant experience in autonomous vehicles, aerospace, or transportation with a specific focus on perception systems and sensors.
Technical Depth: Hands-on experience with low/high voltage circuits, Unified Diagnostic Services (UDS), and safe electrical troubleshooting procedures.
Schematic Fluency: Ability to read and interpret complex electrical schematics, wiring diagrams, and connector pinouts/end views.
Systems Architecture: Solid understanding of hardware/software systems architecture, communication protocols, and holistic vehicle problem-solving.
Education & Compliance: Bachelor’s degree in Electrical Engineering or Computer Engineering; must pass a background check.
Travel & Overtime: Willingness to work overtime with advance notice and travel occasionally to support operational sites within the U.S., * Experience supporting Electric Vehicles (EVs) and remote vehicle troubleshooting tools.
Hands-on proficiency with Linux environments and Python-based data processing systems.
Familiarity with networking fundamentals (TCP/IP, sockets) and software-to-hardware interface layers.