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Adoption Support Agent

Slingshot Inc.
Marion, IN, United States
26 days ago
Apply on www.indeed.com
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Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Compensation
$33,280.0 - $35,360.0
Working hours
Regular working hours
Job source
www.indeed.com

Tech stack

Databases Microsoft Office Gsuite

Job description

  • Initiate, monitor, evaluate, and maintain the accuracy of course material information within a database
  • Contact suppliers via written and verbal communications in order to garner necessary information for new products
  • Assess potential sourcing issues for adopted course materials and work with multiple teams internally to find viable alternatives
  • Interact with and assist faculty and staff at partner universities/colleges concerning course material issues by means of verbal and written communications
  • Customize communication and processes for course materials based on service model provided to assigned universities/colleges
  • Maintain awareness and understanding of any important dates and deadlines
  • Complete research for special projects or requests from manager or school contacts
  • Meet weekly with Course Material Procurement team to discuss upcoming strategies, review progress of past week, and problem-solve obstacles of specific tasks.

Requirements

  • Ability to define problems, collect data, establish facts, and generate alternative solutions.
  • Excellent oral and written communication skills required
  • Must be able to work well within a team atmosphere
  • Candidate must be organized, self-motivated, and goal-oriented
  • Must be proficient in moderate level computer skills, with a working knowledge of MSOffice and Google Suite
  • Ability to multitask, assess priorities, give precise attention to detail, and manage competing deadlines

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