Software Product Manager

As a Software Product Manager, you will be responsible for the ownership, development, and continuous improvement of enterprise software solutions that support our business operations including HRIS, CRM, billing, and other internal platforms. You will serve as the primary product lead across these systems, ensuring they meet evolving business needs, comply with relevant regulations, and scale with our growth. You will act as a cross-functional bridge between business stakeholders and technical teams, translating user needs into actionable software development initiatives, while collaborating across departments to define product strategy, manage roadmaps, and deliver exceptional value., Product Strategy & Roadmap Development

• Own and evolve product roadmaps for multiple enterprise software systems in alignment with business and operational goals.
• Prioritize features, integrations, and improvements based on user impact, business value, and technical feasibility.
• Collaborate with executive leadership to define strategic objectives that leverage technology for scalable business outcomes.

Cross-Functional Collaboration & Stakeholder Engagement

• Serve as the primary interface between operational, IT, clinical, and executive teams for all enterprise software initiatives.
• Lead stakeholder interviews, workflow analysis, and user testing to continuously refine application usability.
• Advocate for real-world business and clinical needs by working closely with physicians, care coordinators, and administrative staff.
• Communicate product plans, development progress, and challenges in a clear, non-technical manner.

Requirements Gathering & Agile Product Development

• Create detailed product requirements, user stories, and acceptance criteria across multiple software platforms.
• Maintain a prioritized backlog of features, bugs, and enhancements for each system.
• Support Agile practices including sprint planning, backlog grooming, and iterative delivery.
• Ensure all releases are tested, documented, and implemented with minimal disruption to end users.

Usability, Adoption, & Change Management

• Champion UX/UI improvements to ensure intuitive and accessible applications across the enterprise software portfolio.
• Develop training materials and onboarding documentation for new features and system changes.
• Monitor user adoption and gather feedback post-deployment to iterate and optimize software experiences.

Do you have experience in Workers’ compensation insurance knowledge?, * 3+ years of experience in product management, preferably in enterprise software environments.

• Demonstrated experience managing multiple software systems or platforms simultaneously.
• Proven experience working with cross-functional teams and managing software development lifecycles.
• Strong understanding of Agile methodologies and user-centered design principles.
• Excellent communication skills, capable of translating technical topics for non-technical audiences.
• Experience with HRIS, CRM, billing systems, worker’s compensation insurance, or other enterprise platforms is a plus.
• Experience with telemedicine, healthcare workflows, or clinical systems is a plus.
• Familiarity with tools such as Azure DevOps, Confluence, Figma, or similar platforms.

Physical and General Requirements

• Work is performed in an indoor office setting.
• Able to sit for several hours at a time with periodic breaks.
• Ability to use fine motor skills to operate computers, office equipment and/or machinery.
• Visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer monitor; extensive reading.

4.34.3 out of 5 stars Remote $95,000 - $110,000 a year - Full-time

WorldClinic, Inc. is redefining healthcare, delivering physician-led, immediate-access care that achieves exceptional clinical outcomes and strong financial returns.

Through our two platforms, we serve both ends of the workforce: WorldClinic provides 24/7 connected healthcare to globally mobile executives and business leaders, resolving the majority of medical issues in a single call. JobSiteCare has redefined occupational health for employers with frontline and at-risk workforces through a combination of telemedicine and on-site medics, delivering end-to-end case management from injury through return-to-work - resulting in significant reductions in OSHA recordables and workers’ compensation claim costs.

Together, we deliver clinical excellence and measurable outcomes at scale, for any patient population, anywhere.

Just as deeply as we care for the patients we serve, we invest in our own team. You’ll find a mission-driven culture that values contribution, encourages growth, and empowers employees to do meaningful work.

Offers of employment are contingent upon the successful completion of a comprehensive background check (and for Health and Wellness Specialist positions a pre-employment drug screen). WorldClinic, Inc (and its affiliates) is a drug-free workplace and complies with all applicable federal and state laws regarding testing. Refusal to submit to a test or failure to meet the requirements of the background check will result in the withdrawal of the employment offer.