Field Deployment Engineer

As a Field Deployment Engineer, you will carry out planned field-based IT deployment activities, ensuring systems are upgraded, configured and maintained efficiently while minimising disruption to laboratory operations. We are looking for two Engineers to cover customers in England, ideally residing one South and one North with the general borderline to be the Northern Home Counties.

Your responsibilities will include:

• Windows operating system upgrades and security patch remediation
• System imaging, reimaging and configuration
• IT hardware installation, replacement and commissioning
• Software installation and configuration
• Data backup, migration and restoration
• System validation and troubleshooting
• Supporting IT infrastructure and end-user technology
• Working closely with Field Service Engineers, Technical Support and Product Management
• Liaising directly with customers and providing professional technical support
• Travelling to customer sites across the UK as required

We’re looking for an experienced IT professionals who enjoys working hands-on in customer environments and is confident troubleshooting technical issues.

You will ideally have:

• 2+ years’ experience in 2nd Line IT Support or an equivalent IT role
• Strong experience providing field-based IT support
• Experience with operating system deployment, imaging, configuration and troubleshooting
• Proven experience installing, replacing and commissioning PC hardware
• Understanding of networking fundamentals, including IP addressing and connectivity troubleshooting
• Experience with data backup, migration and restoration
• Strong IT infrastructure and end-user technology knowledge
• Excellent written and verbal communication skills
• Strong technical troubleshooting and problem-solving abilities
• A flexible approach to work and willingness to travel
• A full UK driving licence

Salary on offer is £40-45k base with a potential £2k bonus.

If you enjoy hands-on technical work, travelling to customer sites and solving complex IT problems, this could be an excellent opportunity to use your skills in a specialist healthcare environment.

Our client, a leading provider of diagnostic technology is currently seeking two x Field Deployment Engineers to join on a contract basis ending no later than 31/3/27. You will be providing dedicated technical support for planned technology upgrades and infrastructure lifecycle activities across the installed analyser base.