Field Deployment Engineer

We are looking for a Field Service Deployment Engineer to join the wider Field Service team on a 6-month fixed-term contract, providing dedicated technical support for planned technology refreshes and infrastructure lifecycle activities across the installed analyser base.

About the Role

As a Field Service Deployment Engineer, you will carry out planned field-based IT deployment activities, ensuring systems are upgraded, configured and maintained efficiently while minimising disruption to laboratory operations.

Your responsibilities will include:

Windows operating system upgrades and security patch remediation

System imaging, reimaging and configuration

IT hardware installation, replacement and commissioning

Software installation and configuration

Data backup, migration and restoration

System validation and troubleshooting

Supporting IT infrastructure and end-user technology

Working closely with Field Service Engineers, Technical Support and Product Management

Liaising directly with customers and providing professional technical support

Travelling to customer sites across the UK as required

We’re looking for an experienced IT professional who enjoys working hands-on in customer environments and is confident troubleshooting technical issues.

You will ideally have:

• 2+ years’ experience in 2nd Line IT Support or an equivalent IT role
• Strong experience providing field-based IT support
• Experience with operating system deployment, imaging, configuration and troubleshooting
• Proven experience installing, replacing and commissioning PC hardware
• Understanding of networking fundamentals, including IP addressing and connectivity troubleshooting
• Experience with data backup, migration and restoration
• Strong IT infrastructure and end-user technology knowledge
• Excellent written and verbal communication skills
• Strong technical troubleshooting and problem-solving abilities
• A flexible approach to work and willingness to travel
• A full UK driving licence, If you enjoy hands-on technical work, travelling to customer sites and solving complex IT problems, this could be an excellent opportunity to use your skills in a specialist healthcare environment.

• 6-month fixed-term contract
• 28 days’ holiday plus public bank holidays
• Pension scheme
• Life insurance
• Eligibility for company bonus payments
• Income protection
• Gym benefits
• Employee Assistance Programme
• Healthcare cover
• Flexible and hybrid working
• Cycle to Work Scheme (if eligible)
• Salary Sacrifice Car Scheme
• Company car

Why Join?

Our client is a leading provider of diagnostic technology, supporting laboratories and healthcare facilities across the UK and Ireland. As part of a highly successful global in-vitro diagnostics organisation, they have built an excellent reputation for high-quality products, service and reliability.