Desktop Support Technician
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Role details
Tech stack
Job description
- Assist with login and basic technical issues in Windows applications.
- Troubleshoot connectivity and hardware issues.
- Assist with device setup for new and existing employees.
- Keep IT equipment organized and accounted for.
- Support IT projects that enhance operational efficiency.
Requirements
Do you have a High school diploma or GED?, Sonoma Valley Community Health Center is seeking a part-time Desktop Support Technician with at least one year of IT experience to support a fast-paced health center., * High school diploma or GED required; associate degree or post-secondary education preferred.
- Basic knowledge of computer systems, hardware, and troubleshooting.
- Strong customer service and communication skills.
- Ability and willingness to learn and support new systems, including the EPIC Electronic Health Record (EHR).
- Organized, dependable, and detail oriented.
Preferred:
- 1+ year of IT support or help desk experience.
- Knowledge of Microsoft 365 applications.
- Experience in healthcare setting, working in EHR system., * IT support: 1 year (Preferred)
Language:
- Spanish (Preferred)
Ability to Commute:
- Sonoma, CA 95476 (Required)
Benefits & conditions
Pulled from the full job description
- Professional development assistance
- Retirement plan
- Flexible spending account
- Employee assistance program, * ·An open, inspired approach to health care.
- Growth opportunities with real potential to drive change.
- Competitive salary and excellent benefits.
If you’re passionate about operational excellence and mission-driven work, we invite you to bring your skills and vision to our team of dedicated healthcare professionals.
Pay: $26.00 - $32.00 per hour
Benefits:
- Employee assistance program
- Flexible spending account
- Professional development assistance
- Retirement plan
About the company
Sonoma Valley Community Health Center (SVCHC) is a non-profit, federally qualified health center (FQHC) that opened in 1992 as a free-standing primary health care clinic. SVCHC began as a grassroots effort to address the lack of access and disparities of health care for the uninsured and underserved in Sonoma Valley. Since its inception, we have grown in capacity to serve Medi-Cal, insured, underinsured, private insurance, private pay patients, and provide sliding scale fees for those in need. In addition to medical services, we offer behavioral health, an in-house phlebotomy service, dental clinic, optometry clinic, pharmacy services, and certified bilingual enrollment professionals to help determine eligibility and enrollment options. We believe in providing access to quality healthcare to all of our neighbors in Sonoma Valley.
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