Ecommerce Trading & Content Coordinator

Office is looking for a commercially focused, creatively driven Ecommerce Trading & Content Coordinator to join the Ecommerce team at our Old Street Head Office. In this exciting role, the successful applicant will help shape the online customer journey across the OFFICE website, driving sales through engaging content, strong visual merchandising, and data-led trading decisions.

The Ecommerce & Content Trading Coordinator will play a key role in the day-to-day trading and content management of the OFFICE website, ensuring products, campaigns, promotions and navigation are fully optimised to deliver the best possible customer experience and commercial performance.

Working closely with Creative, Buying, Marketing and Merchandising teams, you’ll own onsite updates, promotional execution, reporting and visual merchandising activity across the site.

What the Ecommerce Trading & Content Coordinator will be doing:

• Managing homepage updates, landing pages, banners and navigation changes across the OFFICE website
• Coordinating onsite content and campaign briefings through Trello
• Planning and executing weekly homepage refreshes alongside creative and buying teams
• Managing onsite visual merchandising using Attraqt/Fredhopper
• Optimising search, facets, redirects and customer journey functionality
• Supporting SEO updates, category creation and seasonal launches
• Monitoring daily trade performance and producing actionable reports
• Analysing customer behaviour using GA, Content Square and onsite analytics tools
• Supporting promotional activity, trading initiatives and online campaigns
• Producing weekly competitor analysis across UK and international markets
• Working collaboratively with Buying and Merchandising teams to maximise stock availability and sales opportunities, PLEASE NOTE: When attaching your CV or work examples it is very important that you name your files to include your name and not just “cv.doc” or “curriculum vitae.docx” or “my_illustration.jpg”. Instead use a format like this “joe_bloggs_cv.docx”

Files must be less than 4 MB. Allowed file types: txt pdf doc docx rtf jpg jpeg png Files must be less than 4 MB. Allowed file types: txt pdf doc docx rtf jpg jpeg png. Attachment Files must be less than 4 MB. Allowed file types: txt pdf doc docx rtf jpg jpeg png. Attachment Files must be less than 4 MB. Allowed file types: txt pdf doc docx rtf jpg jpeg png. Attachment Files must be less than 4 MB. Allowed file types: txt pdf doc docx rtf jpg jpeg png. Content Relationship I am contacting the advertiser for no other reason than to apply for this position. I am aware soliciting Fashion Workie users for other services or spamming is against the Terms & Conditions of usage. I have carefully read the advert specification including details of where the position is based and provided details of any requirements stipulated in the advert within my application.

• Experience within ecommerce or fashion retail
• A strong visual merchandising eye and understanding of customer journey
• Excellent organisational and time management skills
• Commercial awareness with a proactive, analytical mindset
• Strong communication skills and a collaborative approach
• Confidence using Excel, Word and PowerPoint
• An awareness of current fashion and retail trends
• The ability to balance creativity with data-driven decision-making

About: Originating in London in 1981, OFFICE is a world leading authority on fashion footwear. Our broad, curated range of the latest in-demand footwear styles combined with the energy and passion of our people makes OFFICE Head Office a great place to work.