Credentialing Investigation Analyst (Remote) - Costa Rica

This position makes decisions and recommendations for approval of potential clients as well as on-going audit on existing clients. The Credentialing Analyst investigates potential subscribers to eliminate the possibility of fraudulent use along with ensuring compliance to the Fair Credit Reporting Act and Gramm -Leach -Bliley Act rules and regulations. The Credentialing Analyst must obtain supporting documentation to account for due diligence, compliance, legal use, permissible purpose, financial stability and other issues pertinent to the applicant and or Experian. Also, educates potential and new external clients on permissible purpose, appropriate use and rules regarding the privilege of accessing credit reports and reporting credit information. Responsible for updating Salesforce and Mainframe accounts while accessing appropriate business reports for review. The analyst will also be responsible for any special projects or tasks that get assigned along with process improvements, etc. Additionally, will provide set up assistance to customers as needed.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

• Bachelor’s Degree/High-school Diploma

• Excel Intermediate Level is a must

• Excellent written and verbal communication skills

• At least 1 year of fraud/credentialing/investigations experience

• Strong analytical skills with the ability to collect, organize, analyze and disseminate data information with high attention to detail and accuracy

• Intellectual curiosity and proactive approach to problem-solving

• Solid sense of urgency and extremely detailed under tight timelines

• Positive attitude and accountable with a strong collaborative style and consultative approach with colleagues and clients

• Work ethic with passion for learning in a flexible, changing and fast-paced environment

• Proven previous job stability including long-term work relationships with former employers * Salesforce knowledge is a plus

• Fraud investigations experience is preferred

• Web query experience is preferred