Cargowise IT Support

We are recruiting an IT Support with extensive knowledge of Cargowise, for our client based around the Heathrow area

Monday to Friday and paying around £35k

Duties Include:

Provide 1st line support for all user CargoWise issues that arise

• Assist in CargoWise IT projects including company system implementations

• Utilise 2nd line escalation when required

• Support of problems with various Microsoft applications

• Basic level network infrastructure support

• Some IT supplier related activities e.g., Procurement

Attention to detail and logical approach

• Excellent written and spoken English

• Interest in project work

• Flexible and resilient

• Optimum time management and able to effectively prioritise tasks

• Proactive

• Strong analytical skills

• Problem-solving skills, creativity

• Team and service-oriented

• Willingness to learn with new IT products

• Integrity: The role requires appropriate handling of confidential, sensitive information

• Able to effectively analyse data

Qualifications

Cargo Wise experience essential

• Previous experience min 3 years

• Successful assistance of projects within previous role

• Microsoft Office product knowledge an advantage