Network/System Support

Charter Communications, Inc.
Manchester, NH, United States
12 days ago
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Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Experience level
Experienced
Experience required
2 years minimum
Working hours
Shift work
Job source

Tech stack

Active Directory Apple Mac Systems Computer Networks System Configuration Dynamic Host Configuration Protocol Domain Name System (DNS) Hyper-V Subnetting Virtual Private Networks (VPN) Network Troubleshooting Network Protocols Performance Tuning
+11 more
Remote Desktop Services Server Virtualization Virtual Local Area Networks Software Vulnerability Management Wi-Fi Technology Sonicwall Firewalls (Computer Science) Information Technology Multiplatform Cisco Network Optimization

Job description

Spectrum Marketing Companies is looking for an IT-savvy person with some experience to provide support for our network and system within our large, multi-facility, multi-platform, network environment.

And, while we are looking for a full-time, in-house, employee, we are open to exploring flexible hours for the right candidate with other responsibilities.

Here’s what our successful candidate will be doing:

  • Monitoring performance, troubleshooting network problems and outages, scheduling upgrades and work on network optimization tasks.
  • Managing VLAN’s, DHCP, DNS and other networking protocols.
  • Configuring and maintaining switches, firewalls and Wi-Fi environment
  • Managing, supporting, maintaining, and troubleshooting our networks, IT hardware, software, and services.
  • Identifying, diagnosing, and resolving technical issues for our end users.
  • Providing efficient problem resolution remotely or onsite at locations.
  • Performing capacity planning, performance optimization, and preventative maintenance duties such as backup/recovery testing.
  • Providing exceptional customer service through communication, documentation
  • Performing patch updates and vulnerability remediation of computer systems and network components.
  • Reviewing system logs and identifying issues that need resolution
  • Keeping up to date on security bulletins from software and hardware vendors
  • Maintaining and updating S.O.P documentation as processes change, Our team works in a safe and responsible office environment that is taking all necessary steps to protect the health of our team members.

Requirements

  • Experience with a virtual server environment, preferably Hyper-V.
  • Experience managing Microsoft Remote Desktop.
  • Understanding of networking concepts VLAN’s, subnet, DHCP etc.
  • Knowledge of and experience with a Microsoft Windows Active Directory environment.
  • Knowledge of security concepts and VPNs.
  • Strong knowledge of networking concepts specific to Cisco networks.
  • Experience at Network/System Administration (we’re leaning toward 2-5 years)
  • Strong trouble-shooting and critical thinking skills
  • Ability to learn and adapt to new technology and new procedures
  • Effective communication skills
  • SonicWall Experience would be helpful
  • Mac OS X experience would be helpful

Physical Requirements

  • sitting for extended periods of time
  • significant screen time
  • Fine motor skills for keyboarding, manipulation of wiring
  • Ability to occasionally lift 30 pounds
  • Ability to work in small spaces running lines and moving monitors

Benefits & conditions

Pulled from the full job description

  • Flexible schedule

About the company

Spectrum was recently recognized as number 42 in the list of Top 100 Private Companies in New Hampshire by Business NH Magazine.

Come and join our vibrant team!

The Spectrum Marketing Companies are Equal Employment Opportunity employers

Apply for this position

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