IT Desktop Technician

North Kansas City Hospital

Kansas City, MO, United States

3 days ago

Apply on www.healthjobsnationwide.com

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Role details

Contract type

Permanent contract

Employment type

Full-time (> 32 hours)

Experience level

Starter

Experience required

1 year minimum

Working hours

Regular working hours

Job source

www.healthjobsnationwide.com

Tech stack

Dynamic Host Configuration Protocol Common Desktop Environments Desktop Computing Domain Name System (DNS) Desktop Environments System Center Configuration Manager Networking Basics TCP/IP Windows Desktop Peripherals Microsoft InTune Information Technology

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Deployment Automation Servicenow

Job description

SUMMARY: The Desktop Technician provides elevated end-user support for workstation hardware, software, and peripherals. This role is responsible for maintaining, deploying, and troubleshooting desktop environments while supporting IT Asset Management with accurate tracking and documentation of devices. The Desktop Technician ensures consistent delivery of reliable computing environments and contributes to efficient user operations across the organization. The position is in the office.

Requirements

EXPERIENCE: 1-3 years of desktop support or technical support experience. Strong understanding of Windows desktop operating systems and workstation hardware. Ability to troubleshoot common desktop, application, and hardware issues effectively.

SPECIAL SKILLS: Basic networking knowledge (TCP/IP, DNS, DHCP). CompTIA A+, Network+, or similar certifications. Experience with enterprise imaging or deployment tools (Intune, MECM/SCCM, MDT). Familiarity with IT Asset Management practices and inventory control.

OTHER: Strong communication, customer service, and organizational skills. Experience with ITSM/ticketing platforms such as ServiceNow.

LICENSE/CERT: Preferred: CompTIA A +, Network +

EDUCATION: Required: High School or Equivalent, Preferred: Associates - Information Technology