IBM BAW / CP4BA Middleware Engineer

Lead or participate in the setup, configuration, and administration of IBM Cloud Pak for Business Automation (CP4BA) both on-premises and on cloud (OpenShift/Kubernetes).

• Manage middleware components (WebSphere Application Server/Liberty, DB2/Oracle, MQ, FileNet, LDAP integration, etc.) for BAW and Cloud Pak.
• Perform regular health checks, capacity planning, system monitoring, and performance tuning of middleware and workflow environments.
• Execute patches, upgrades, and hotfixes for IBM BAW and related middleware components while minimizing downtime.
• Automate routine tasks involving deployment, scaling, and lifecycle management using tools such as Ansible, Jenkins, or similar.
• Develop and maintain technical documentation, runbooks, and knowledge base articles for internal support teams.
• Collaborate with development, OA, infrastructure, and security teams for environment provisioning, deployments, and troubleshooting cross-functional issues.
• Implement, configure, and monitor HA/DR solutions for IBM BAW and Cloud Pak at the middleware layer.
• Provide support for IBM BAW environments, including troubleshooting, root cause analysis, and resolution of incidents impacting business workflows.
• Participate in weekend production deployment and support.
• Ensure compliance with security guidelines and best practices throughout middleware stack.

Bachelor’’s degree in Computer Science, Information Technology, or related field.

• 3+ years of hands-on experience supporting IBM Business Automation Workflow (BAW, BPM, or similar) in production environments.
• Experience setting up and supporting IBM Cloud Pak for Business Automation (CP4BA), ideally on Red Hat OpenShift.
• Strong knowledge of middleware technologies: IBM WebSphere Application Server, Liberty, Elastic Search, Postgres DB. DB2/Oracle, IBM MO, Kafka, and LDAP integrations.
• Experience with CI/CD pipelines and automation tools (Jenkins, Ansible, Bash/PowerShell scripting).
• Demonstrated expertise in issue troubleshooting, performance tuning, and environment management.
• Strong knowledge on Open telemetry monitoring tool - Prometheus, Loki, Grafana, Splunk
• Familiarity with high availability (HA), disaster recovery (DR) configurations, and related concepts.
• Experience with cloud and containerization platforms (Kubernetes, OpenShift).
• Good understanding of ITIL JIRA, Service NOW, Zapplets Thanks & Regards