Application Support Engineer

Intellectt, Inc

United States

about 1 month ago

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Role details

Contract type

Permanent contract

Employment type

Full-time (> 32 hours)

Working hours

Regular working hours

Job source

www.dice.com

Tech stack

Monitoring of Systems Log Files Management of Software Versions Software Troubleshooting Patch Management Enovia

Requirements

3DEXPERIENCE (3DX)
Application Support
ITAR Compliance
Application Troubleshooting
Incident Management
Root Cause Analysis (RCA)
System Monitoring
Patch Management
Version Upgrades
System Maintenance, * Experience supporting the 3DEXPERIENCE platform
Experience troubleshooting application and integration issues
Knowledge of ITAR compliance
Experience with incident management and service requests
Strong documentation and analytical skills

Additional Skills

System log monitoring
Preventive maintenance
Cross-functional collaboration
Technical documentation
Problem-solving skills

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Good distractions

Talks and stories from around this role — technically off-topic, practically not.

Moments

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Enhancing manual debugging through model-assisted log analysis

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