Application Support Engineer
Intellectt, Inc
United States
3 months ago
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Role details
Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Working hours
Regular working hours
Job source
Tech stack
Monitoring of Systems
Log Files
Management of Software Versions
Software Troubleshooting
Patch Management
Enovia
Requirements
- 3DEXPERIENCE (3DX)
- Application Support
- ITAR Compliance
- Application Troubleshooting
- Incident Management
- Root Cause Analysis (RCA)
- System Monitoring
- Patch Management
- Version Upgrades
- System Maintenance, * Experience supporting the 3DEXPERIENCE platform
- Experience troubleshooting application and integration issues
- Knowledge of ITAR compliance
- Experience with incident management and service requests
- Strong documentation and analytical skills
Additional Skills
- System log monitoring
- Preventive maintenance
- Cross-functional collaboration
- Technical documentation
- Problem-solving skills
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