Information Technology Technician (Off-Campus)

• Configuring, maintaining, and troubleshooting notebooks and PC’s to function on and off our SCC-NT network

Maintain Off Campus Imaging Server/s *

• Build and distribute images for all locations that do not use the Sinclair image
• Writing and editing PowerShell, VB scripts and batch

Spare Parts Inventory *

• Participate in maintaining the spare parts inventory through notifying immediate supervisor of parts needed and the purchase of specialized parts for individual customers

Hardware

• Installing, configuring, networking, troubleshooting, and maintaining
• Admin and Lab hardware configurations
• Peripheral devices
• NAS Devices
• Multimedia Equipment
• Network printers and drivers
• Troubleshooting various hardware problems and conflicts
• Returning equipment to vendors to obtain service or replacement

Maintain Off-Campus Info Sheet

• Update the sheet each time a change is made or a device is imaged with an off campus image

Network

• Installing, configuring, and maintaining
• Network cabling, keystones and RJ-45 connectors
• Switches/Router
• Wireless LAN and Cellular Hotspots

Software

• Installing, configuring, networking, troubleshooting, and maintaining
• Windows Image
• Off campus images
• Windows Deployment Services
• Microsoft Deployment Toolkit
• Operating Systems - Windows and Apple
• Departmental and lab specific software
• Updating existing software and images as new versions, bug fixes, updates, and services packs become available

• Minimum of an associate’s degree in computer science or a related field required
• Minimum of 1 year of experience supporting a large multi-user environment required
• In-depth technical knowledge and understanding of various operating systems, software and computer hardware required
• Batch, PowerShell and VB Script knowledge required
• Must be able to pass a Prison Contractor background check
• Must have a valid driver’s license and meet Sinclair’s insurance requirements
• Thorough understanding of electronics, basic networking, and analytical troubleshooting strongly preferred
• Ability to resolve problems and complete tasks in a timely manner required
• Ability to adapt to the continuously changing environment and challenges relative to this position to meet the customer’s needs required

The salary for this position begins at $47,087.00 and is commensurate with education and experience.

Why work for Sinclair College? The following are some of the benefits that full-time support staff with Sinclair College receive:

• Tuition waiver for employee and dependents for all Sinclair courses and programs
• Support for continued professional development, including tuition reimbursement for other universities and colleges
• OPERS pension participation, with 14% employer contribution
• 4+ weeks of personal and vacation leave, 3+ weeks of sick leave annually
• 14 days of annually observed company holidays
• Expansive and competitive insurance programs, including an HSA with annual employer contribution available
• High quality programs and events for work-life balance