Help Desk Technician

Kansas Medical Center (KMC) in Andover is adding a Help Desk Technician to the team. This individual acts as the first point of contact for users, resolving tickets via phone or email, documenting issues, and managing account credentials. Experience with Active Directory is required.

Do you have experience in IT user and group management?, Do you have a Associate’s degree?, An associate’s degree in Computer Science, IT, or related field is preferred, or relevant experience with CompTIAA+ certification may be substitued.

Understanding of Windows/MAC operating systems, Microsoft Office, Office 365, and networking protocols (IP address, DHCP). Knowledge of Citrix Systems is very helpful.

KMC is a fully physician owned 58 bed hospital offering a wide array of specialties for both inpatient and outpatient. We have 6 operating rooms, 2 procedure rooms, 2 Cath Labs, and outpatient services that include X-ray, CT, MRI, PET, PT, Lab and Cardiac Rehab. In addition to our main campus, KMC operates 3 Family Practice clinics, a large cardiology clinic and multiple cardiology outreach clinics throughout the State of Kansas.

KMC offers competitive pay and excellent benefits to all full-time staff.