Payroll Systems Specialist

Day to Day This person will support the client’s day-to-day payroll systems operations while developing deeper functional and technical expertise within the environment. Key responsibilities include:

• Manage and troubleshoot payroll and time/labor support tickets, working with employees and internal teams to resolve issues.
• Test payroll system updates, configuration changes, and fixes by replicating issues, documenting results, and validating solutions.
• Work with Oracle Support on more complex system issues, including opening tickets, providing logs/documentation, and testing proposed solutions.
• Partner closely with the manager on technical troubleshooting and configuration, becoming increasingly independent as they learn the client’s environment.
• Support upcoming payroll initiatives, including the transition of Canadian payroll into Oracle.
• Balance day-to-day support with ongoing system testing and project work in a fast-moving, growing payroll environment.

The ideal candidate will be proactive, comfortable troubleshooting problems, and excited to grow from a strong functional payroll foundation into the more technical side of payroll systems.

• 2+ years of multi-state U.S. payroll experience.
• Experience with an enterprise payroll system such as Oracle Cloud, PeopleSoft, JDE, or Workday.
• Working knowledge of payroll taxes, payroll accounting, and wage/hour requirements.
• Strong problem-solving and communication skills with an interest in learning the technical side of payroll systems.

Pluses

• Oracle Cloud Payroll / Oracle Fusion and/or Oracle Time and Labor experience.
• Canadian payroll experience.
• Payroll system testing and troubleshooting experience, including UAT, issue replication, and working with system/vendor support.