Salesforce Government Cloud & Tableau Licensing Consultant
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Role details
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Job description
We are seeking an experienced Salesforce Government Cloud & Tableau Licensing Consultant to support enterprise licensing, subscription management, platform administration, and technical support for a government organization. The consultant will ensure effective license governance, optimize Salesforce Government Cloud Plus and Tableau usage, provide ongoing user support, and maintain compliance with government security and procurement standards. The consultant will manage Salesforce Government Cloud Plus and Tableau subscription licensing while providing technical support, license administration, user onboarding, renewal coordination, and platform optimization. This role partners with business stakeholders, IT leadership, and software vendors to ensure secure, compliant, and cost-effective enterprise application management., Administer Salesforce Government Cloud Plus and Tableau licenses and subscriptions. Monitor license utilization and recommend optimization strategies. Manage user provisioning, deactivation, and permission assignments. Coordinate software renewals, licensing compliance, and vendor communications. Provide Level 1 and Level 2 technical support for Salesforce and Tableau users. Troubleshoot licensing, access, and platform-related issues. Develop license inventory reports, usage analytics, and executive dashboards. Support Tableau Server/Cloud user management and content access. Maintain documentation including SOPs, licensing records, and knowledge base articles. Collaborate with cybersecurity and compliance teams to meet government security requirements. Assist with system upgrades, testing, and enterprise application enhancements., IT Service Management (ITIL) Vendor & Contract Coordination Interview Process:
- Evaluation of technical qualifications and enterprise platform experience
- Salesforce, Tableau, licensing, and troubleshooting assessment
- Discussion with IT leadership and enterprise application teams
- Contract negotiation and onboarding
Success Measures:
- Accurate user and subscription management
- 100% licensing compliance and audit readiness
- Timely resolution of platform access issues
- Improved utilization and reduced unnecessary costs
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Requirements
Bachelor’s degree in Information Technology, Computer Science, Information Systems, Business, or a related field. 5+ years of experience administering Salesforce or enterprise SaaS platforms. Experience with Salesforce Government Cloud and Tableau licensing is preferred. Strong understanding of user access management and software asset management. Experience supporting enterprise software in a government or regulated environment. Excellent analytical, documentation, and stakeholder communication skills. Preferred Skills: Salesforce Administration Tableau Administration License Management Software Asset Management (SAM) User Provisioning & Identity Management Technical Support & Troubleshooting Data Visualization
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