Sr. UC Network Engineer

Zachary Piper
United States
27 days ago
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Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Experience level
Expert
Experience required
7 years minimum
Compensation
$145,000.0 - $165,000.0
Working hours
Regular working hours

Tech stack

VoIP Cisco Unified Communications Manager Monitoring of Systems Network Troubleshooting Network Architecture Routing Integrated Communications Access Packages SC Clearance Cisco

Job description

Piper Companies is seeking a Sr. UC Network Engineer to support a leading government services organization in the defense industry. The Sr. UC Network Engineer will serve as a key technical resource responsible for maintaining, optimizing, and enhancing Cisco Unified Communications environments supporting mission-critical operations. This position requires an active Secret Clearance and is onsite four days per week at Scott Air Force Base., * Design, implement, maintain, and troubleshoot Cisco Unified Communications (UC) solutions in an enterprise environment.

  • Administer and support Cisco Unified Communications Manager (CUCM/Call Manager) infrastructure.

  • Monitor system performance, availability, and capacity to ensure reliable voice and collaboration services.

  • Perform upgrades, patches, and configuration changes across UC platforms.

  • Collaborate with network, security, and infrastructure teams to support integrated communications solutions.

  • Troubleshoot complex voice, video, and collaboration issues while ensuring minimal service disruption.

  • Develop and maintain technical documentation, operational procedures, and system diagrams.

  • Support compliance and security requirements within a Department of Defense environment.

Requirements

  • Active Secret Clearance required.

  • 7+ years of experience supporting Cisco Unified Communications environments.

  • Strong hands-on experience with Cisco Unified Communications Manager (CUCM/Call Manager).

  • Experience with Cisco voice, collaboration, and telephony technologies.

  • Knowledge of VoIP, SIP, dial plans, gateways, and voice network troubleshooting.

  • Experience working within enterprise or government environments.

  • Strong understanding of network infrastructure, routing, switching, and security concepts.

  • Excellent communication skills and ability to work effectively with cross-functional teams.

  • Cisco certifications such as CCNP Collaboration or equivalent are preferred.

Benefits & conditions

  • Salary range: $145,000 - $165,000 depending on experience

  • Comprehensive benefits package including medical, dental, vision, 401(k), and PTO

  • Hybrid schedule with four days onsite at Scott Air Force Base

Apply for this position

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