IT Systems Delivery Lead

Insight Global and our Prime team member are seeking a qualified individual to lead service delivery and team execution for a mission-critical DoW environment. This individual will have primary delivery responsibility for enterprise network operations and related infrastructure services, while coordinating with systems, cloud, cybersecurity, application, and data teams to meet defined service levels and customer expectations. The ecosystem consists of geographically distributed nodes and users connected through a Cisco WAN, accessing multiple software applications running on AWS-native cloud infrastructure.

The ideal candidate is a hands-on delivery leader with strong enterprise networking and infrastructure experience, sound knowledge of operations and maintenance, incident and change management, and RMF-based security compliance, along with proven people leadership, service delivery management, and stakeholder communication skills.

Technical Delivery and Service Ownership

-Serve as the senior onsite contractor delivery lead, with primary accountability for network operations and related infrastructure services, ensuring performance, availability, security, and service level expectations are met. -Plan, coordinate, and oversee enterprise network operations including WAN and LAN services, routing and switching, firewalls, load balancers, wireless infrastructure, network monitoring, hybrid cloud connectivity, lifecycle refresh activities, configuration and change management, and service restoration. -Coordinate dependencies with server, cloud, cybersecurity, application, data, vendor, and civilian teams.

Team Leadership and Workforce Management

-Provide day-to-day leadership, direction, mentoring, and administrative support for technical staff, including direct and leveraged personnel. -Support recruiting, interviewing, candidate selection, onboarding, acclimation, role readiness, training, and retention activities in accordance with corporate and program procedures. -Identify performance concerns early, implement corrective actions, and reinforce a culture of ownership, collaboration, responsiveness, customer focus, and continuous improvement.

Bachelor’s degree and 8+ years experience, or 10+ years of relevant experience -Must be eligible to receive a Secret clearance -Minimum of eight (8) years of progressively responsible enterprise IT experience, encompassing enterprise network operations, systems administration, cloud services, cybersecurity, software delivery, or data center operations. -At least five (5) years leading technical delivery or operations teams. -Demonstrated experience managing technical service delivery, operational priorities, risk, incidents, changes, and customer communications using strong analytical, organizational, and problem-solving skills in a mission-focused environment. -Current DoD 8140 / DoD 8570-aligned cybersecurity certification such as Security+ CE, CISM, CISSP, CAP, CASP+ CE, GSLC, or CCISO.

Salary: 145,000-185,000, Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.