IT Systems Analyst

We are looking for a people-oriented IT Systems Analyst & Implementation Specialist to serve as the critical bridge between our operations team and our systems development. This role is unique: you will spend meaningful time on the Production floor - observing workflows, talking with warehouse and production staff, and identifying friction points, system bottlenecks, and compliance gaps. Your findings will directly inform how we design, deploy, and refine our operational systems., * Regularly visit production floors, warehouses, and shipping areas to observe daytoday operations

• Engage directly with frontline staff (in English and Spanish) to understand pain points, workarounds, and resistance to existing systems
• Identify workflow bottlenecks, system compliance issues, and adoption gaps
• Document findings in clear, structured reports for leadership and development review

Solution Design & Collaboration

• Translate operational observations into actionable requirements and improvement proposals
• Collaborate closely with management and the development team to codesign system solutions
• Provide realworld context during design discussions to ensure solutions are practical and userfriendly
• Review system designs and flag potential adoption challenges before deployment, * Lead onsite deployment of new or updated systems in operational environments
• Develop and deliver training programs for warehouse, production, and shipping staff in both English and Spanish
• Monitor system usage postdeployment to ensure proper and consistent adoption
• Identify staff members who are not following procedures and address gaps through coaching and retraining

Feedback Loop & Continuous Improvement

• Gather structured postdeployment feedback from end users and report back to the development team
• Track recurring issues, resistance patterns, and usability problems across multiple deployment cycles
• Support iterative system updates and redeployments based on field findings
• Serve as the ongoing liaison between the floor and the systems team throughout the product lifecycle

This is not a desk job. The right candidate is as comfortable in a warehouse or production floor as they are in a meeting room. You will carry insights from the ground up to leadership, participate in solution design, lead system deployments, train end users, and ensure that our tools are actually being adopted and used correctly. Fluency in both English and Spanish is required to communicate effectively across our entire workforce., High school diploma or GED required, * Bilingual fluency in English and Spanish - spoken and written (nonnegotiable)

• Proven ability to communicate effectively with both frontline workers and management
• Comfortable working in production, warehouse, or logistics environments
• Strong observational and analytical skills - able to spot inefficiencies and translate them into clear feedback
• Highly organized with the ability to manage multiple deployments and feedback cycles simultaneously
• Selfmotivated and able to work independently with minimal supervision in the field, * Experience in a production, warehouse, or shipping/receiving environment - strongly preferred
• Prior exposure to IT systems, business software, ERP, WMS, or similar operational platforms
• Experience in systems implementation, change management, or enduser training
• Familiarity with process mapping, workflow documentation, or business analysis methodologies
• Basic understanding of software development cycles (waterfall, agile, or iterative)
• Strong written communication skills for documentation and reporting

Pulled from the full job description

• 401(k)
• Health insurance
• Paid time off
• Vision insurance
• Dental insurance
• Life insurance
• Paid holidays

At Cibo Vita, innovation drives everything we do. Based in Totowa, NJ, we craft premium healthy snacks under the Nature’s Garden brand, combining quality ingredients with creative flavor and function. Our products are designed to support wellness, sustainability, and better snacking choices-helping consumers “Snack With Purpose.”, Cibo Vita is a CPG manufacturer located in Totowa, NJ, with a focus on high-quality, innovative, “better for you” snacks. Cibo Vita primarily operates under its flagship brand, Nature’s Garden, which has a national presence.