Platform Administrator-entry level

Associate Platform/Systems Analyst role. This is a hybrid role in Appleton starting as a long term contract. We can offer a salary and full benefits and there is a strong opportunity to hire on.

This position offers clear paths for professional advancement with a heavy emphasis on customer success. About the Role

You will work within a team to translate customer needs into technical solutions, manage asset configurations, and support software releases. Exceptional customer service is a core pillar of this role, as you will interact heavily with internal stakeholders and business users.

Advancement Opportunities

• Structured Tracks: Clear promotion paths to Mid/Senior Admin roles.
• Mentorship: Daily shadowing with senior tech staff to grow your skills.

Key Responsibilities

• Translate end-user and customer needs into functional technical solutions.
• Deliver top-tier technical support and service while troubleshooting platform issues.
• Support configurations via software tools, scripting, and data analysis.
• Partner with vendors for release validation and track system metrics.

• Customer-First Mindset: Strong communication and empathy for user issues.
• Technical Aptitude: Ability to learn and apply infrastructure concepts quickly.
• Foundations: Knowledge of engineering principles and common OS (Windows/Linux).
• Infrastructure Basics: Exposure to networking, servers, databases, and cloud systems.

$38,000 - $43,000 a year - Full-time, Contract, Pulled from the full job description

• Referral program
• Professional development assistance
• Tuition reimbursement
• Parental leave
• 401(k)
• Health insurance
• Retirement plan, * 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible schedule
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Professional development assistance
• Referral program
• Retirement plan
• Tuition reimbursement
• Vision insurance