ServiceNow Technical Specialist Junior

Elite

Raleigh, NC, United States

about 1 month ago

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Role details

Contract type

Permanent contract

Employment type

Full-time (> 32 hours)

Experience level

Starter

Experience required

3 years minimum

Working hours

Regular working hours

Job source

www.dice.com

Tech stack

HTML JavaScript (Programming Language) Active Directory Application Programming Interfaces (APIs) Ajax (Programming Language) Cascading Style Sheets (CSS) Relational Databases Hypertext Transfer Protocols (HTTP) Lightweight Directory Access Protocols (LDAP) Simple Mail Transfer Protocols OpenLDAP Post Office Protocol

+10 more

ServiceNow Application Engine Systems Integration Web Applications Web Services Workflow Management Systems Extensible Markup Language (XML) Scripting ServiceNow HR Service Delivery Web Technologies Servicenow

Job description

Job Description: We’re seeking a ServiceNow Developer/Technical Specialist to design, develop, and implement ServiceNow applications and integrations. The role focuses on ITSM, ITOM, HRSD/WSD, and SPM modules, with responsibilities spanning configuration, scripting, workflow design, and system maintenance. You’ll work with business analysts and end-users to translate requirements into scalable solutions, while following ITIL-aligned practices and maintaining clear documentation. Most work is remote, with occasional on-site needs in the Raleigh area., * Design, develop, and maintain ServiceNow applications and modules (ITSM, ITOM, HRSD/WSD, SPM)

Configure forms, workflows, and custom scripting; implement integrations via APIs/web services
Troubleshoot and resolve issues in scripts, workflows, and integrations
Create and maintain technical documentation for configurations and integrations
Collaborate with stakeholders to gather requirements and deliver effective solutions
Apply best practices for development, testing, and change management
Participate in upgrades and maintenance with minimal business disruption

Requirements

Proven ServiceNow experience (3+ years)
Web apps, networks, email protocols (SMTP/POP3) (3+ years)
ITIL v3 understanding (3+ years)
Enterprise IT architecture understanding (3+ years)
Relational databases knowledge (3+ years)
Web technologies (XML, HTML, JavaScript, AJAX, CSS, HTTP) (3+ years)
Strong time-management and record-keeping (5+ years)
Ability to translate complex requirements into code (5+ years)
Positive can-do attitude and willingness to learn (5+ years)
Commitment to quality service and working both independently and in a team (5+ years)
LDAP (Active Directory, OpenLDAP, etc.) (3+ years)
Excellent communication skills (5+ years)