Technical Specialist - Junior (Remote)

• Design and Development: Create and manage ServiceNow applications and modules, including form design, workflow creation, and custom scripting.
• Configuration: Customize ServiceNow modules and applications to fit the specific needs of the business, including incident management, change management, problem management, and more.
• Integration: Develop and maintain integrations between ServiceNow and other systems or platforms using web services, APIs, or other integration tools.
• Troubleshooting and Support: Identify and resolve issues with the ServiceNow platform, including debugging and troubleshooting problems with scripts, workflows, or integrations.
• Documentation: Develop and maintain technical documentation for ServiceNow configurations, customizations, and integrations.
• Collaboration: Work closely with business analysts, project managers, and end-users to understand requirements and provide solutions that meet their needs.
• Best Practices: Implement best practices for ServiceNow development and administration, including coding standards, testing procedures, and change management processes.
• Upgrades and Maintenance: Participate in system upgrades and maintenance activities, ensuring minimal disruption to business operations.

• Proven ServiceNow experience: 3 years.
• Web applications, networks, protocols and email (SMTP, POP3): 3 years.
• Basic understanding of ITIL v3 methodologies: 3 years.
• Understanding of enterprise IT architecture: 3 years.
• Working knowledge of relational databases: 3 years.
• Web Technologies (XML, HTML, JAVA Script, AJAX, CSS, HTTP, etc.): 3 years.
• Impeccable time-management and record keeping: 5 years.
• The ability to take complex end-user requirements to code: 5 years.
• A positive can-do attitude & willingness to learn: 5 years.
• A strong personal commitment to quality service: 5 years.
• The ability to work independently and with a team: 3 years.
• LDAP directories, such as: Active Directory, eDirectory, OpenLDAP.: 3 years.
• Excellent communication: 5 years.

V-Soft Consulting Group is recognized among the top 100 fastest growing staffing companies in North America, V-Soft Consulting Group is headquartered in Louisville, KY with strategic locations in India, Canada and the U.S. V-Soft is known as an agile, innovative technology services company holding several awards and distinctions and has a wide variety of partnerships across diverse technology stacks.

As a valued V-Soft Consultant, you’re eligible for full benefits (Medical, Dental, Vision), a 401(k) plan, competitive compensation and more. V-Soft is partnered with numerous Fortune 500 companies, exceptionally positioned to advance your career growth.