Senior Microsoft Dynamics 365 Developer

We are seeking an experienced Senior Microsoft Dynamics 365 Developer to support enterprise Customer Service modernization initiatives for the Department of Veterans Affairs.

This role is ideal for an experienced Dynamics professional who enjoys designing enterprise CRM solutions, mentoring developers, solving complex technical challenges, and delivering secure, scalable Microsoft Dynamics 365 applications.

Working closely with architects, business analysts, developers, and government stakeholders, you’ll help modernize mission-critical CRM capabilities that directly support Veterans across the country., * Design, develop, customize, and enhance Microsoft Dynamics 365 Customer Service applications.

• Develop custom plugins, workflows, business rules, forms, entities, and automation.
• Configure Dynamics modules to support evolving business and operational requirements.

Enterprise Integration

• Integrate Microsoft Dynamics 365 with enterprise systems using REST APIs, web services, Azure Logic Apps, Power Automate, and Microsoft Dataverse.
• Design scalable integration solutions supporting enterprise CRM modernization.

Technical Leadership

• Collaborate with architects, business analysts, developers, and stakeholders to translate business requirements into technical solutions.
• Mentor junior developers and promote Microsoft development best practices.
• Participate in solution design, code reviews, and technical planning.

Solution Delivery

• Support unit testing, User Acceptance Testing (UAT), production deployments, and release management.
• Troubleshoot production issues and implement long-term technical improvements.
• Optimize application performance and maintain enterprise CRM stability.

DocumentationContinuous Improvement

• Develop technical documentation, solution designs, and operational procedures.
• Ensure compliance with Microsoft development standards and security best practices.
• Promote continuous improvement through reusable development patterns and automation.

• Bachelor’s degree in Computer Science, Information Systems, Engineering, or related discipline (or equivalent professional experience)., * Minimum five (5) years of hands-on Microsoft Dynamics 365 Customer Service development experience.
• Seven (7)+ years of overall Information Technology experience.
• Extensive experience developing enterprise CRM customizations, plugins, workflows, integrations, and automation solutions.

Technical Skills

Strong experience with several of the following:

• Microsoft Dynamics 365 Customer Service
• C#
• .NET
• JavaScript
• Microsoft Dataverse
• Power Apps
• Power Automate
• REST APIs
• Web Services
• Azure Logic Apps
• Azure Functions
• Microsoft Azure
• CRM Configuration
• Solution Deployment
• Technical Troubleshooting
• Performance Optimization, Experience with one or more of the following is highly desirable:

Federal Experience

• Department of Veterans Affairs
• Federal Government CRM modernization
• Government digital transformation initiatives

Microsoft Technologies

• Microsoft Dynamics 365 Certifications
• Power Platform Certifications
• Azure Services
• Azure DevOps

Additional Experience

• Data Migration
• ETL Processes
• DevOps
• CI/CD
• Agile / Scrum
• Enterprise CRM implementations within regulated environments

These preferred qualifications align with the source document’s emphasis on VA experience, Azure, certifications, DevOps, Agile, ETL, and federal CRM implementations., * Technical leaders

• Strong communicators
• Solution-oriented problem solvers
• Collaborative teammates
• Customer-focused
• Passionate about enterprise application modernization

Pulled from the full job description Tuition reimbursement Military leave Health insurance 401(k) matching Vision insurance Dental insurance Life insurance, We offer full-time employees a comprehensive and competitive benefits package including:

• Paid vacation, sick leave, and holidays
• Medical, dental, and vision insurance
• Life insurance
• Short- and long-term disability insurance
• 401(k) retirement plan with company match and immediate vesting
• Military leave
• Professional training and development
• Tuition reimbursement
• Employee wellness program
• And more

This opportunity allows you to help modernize one of the nation’s largest healthcare organizations while working with Microsoft Dynamics 365 technologies that directly improve services for our nation’s Veterans.

You’ll collaborate with experienced architects, engineers, and government stakeholders while helping shape the future of enterprise CRM capabilities.