Onsite Desktop / Field Engineer

RDI-IT is searching for a capable, motivated IT Desktop/Field Engineer to join our team. Do you love tackling problems head-on? Do you enjoy coming up with creative solutions to a business’s pain points? Are you constantly updating your knowledge of hardware and software trends and advancements? If you can answer “yes” to those questions, you’ll fit in well with our company. We run a fast-paced but casual office in a supportive atmosphere. As a member on our team, you’ll wear lots of hats and gain plenty of valuable experience.

Provide technical support for both hardware and software issues our users encounter Manage the configuration and operation of client-based computer operating systems Monitor the system daily and respond immediately to security or usability concerns Respond to and resolve help desk requests Upgrade systems and processes as required for enhanced functionality and security issue resolution Administrate infrastructure, desktops, active directory, asset management, malware protection software and other processes Review application logs Install and test computer-related equipment and software

2+ years’ experience in Information Technology Associate or higher degree in a related field (Not required with proven track record of success)

2+ years’ experience with Windows Server Administration (2016 and 2019) (beneficial, but not required) Advanced knowledge of Windows Operations Systems

A strong understanding of networks

Preferred but not required.

Server Knowledge, Active Directory Knowledge, networking, cyber security, etc, * Desktop Support: 3 years (Preferred)

Pulled from the full job description 401(k) Health insurance Paid time off Vision insurance Dental insurance Flexible spending account, * 401(k)

• Dental insurance
• Flexible spending account
• Health insurance
• Paid time off
• Vision insurance