Front Desk Guest Service Coordinator

We are seeking a dynamic and friendly Front Desk Guest Service Coordinator to be the welcoming face of our organization. In this vital role, you will serve as the first point of contact for visitors, clients, and team members, ensuring a smooth and professional experience from arrival to departure. Your energetic approach and exceptional organizational skills will help create a positive environment that reflects our commitment to outstanding customer service., * Greet visitors warmly and professionally, providing excellent customer support and ensuring a positive first impression

• Answer multi-line phone systems promptly, using proper phone etiquette to direct calls accurately and efficiently
• Manage front desk operations including answering inquiries, scheduling appointments, and handling incoming correspondence
• Assist with office management tasks such as inventory control and supply ordering
• Support administrative functions by preparing Word processing documents, reports, and correspondence with attention to detail
• Ensure the reception area remains tidy, welcoming, and well-organized at all times

• Proven clerical or administrative experience in an office environment with strong organizational skills
• Demonstrated proficiency in salon booking systems (ie Vagaro, Phorest, Boulevard, etc) and general computer literacy
• Experience managing multi-line phone systems and providing exceptional phone reception services
• Prior customer service or front desk experience that highlights excellent client communication and interpersonal skills
• Strong time management abilities with the capacity to handle multiple tasks efficiently
• Personal assistant or office management experience is a plus, especially involving calendar management and scheduling

Join us in creating a welcoming atmosphere where professionalism meets enthusiasm! This paid position offers an exciting opportunity to develop your office management skills while making a meaningful impact on every visitor’s experience. We value energetic individuals who thrive in fast-paced environments and are eager to support our team’s success.

Pulled from the full job description

• Employee assistance program
• Flexible schedule