URBN Network Operations Support Analyst

Urbn Inc.

Abington Township, PA, United States

25 days ago

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Role details

Contract type

Permanent contract

Employment type

Full-time (> 32 hours)

Working hours

Regular working hours

Job source

www.indeed.com

Tech stack

Microsoft Windows Active Directory Apple Mac Systems Network Architecture Network Administration Wireless Networks Computer Network Operations Backend Juniper Cisco

Job description

URBN is seeking a Network Operations Support Analyst. We are looking for a driven, self-motivated candidate that will join the network operations team in managing, monitoring and servicing the users, infrastructure and applications that keep a large-scale global retail business powered. The successful candidate will work closely with the Technical Services and Operations teams in delivering 24x7 support across business offices, distribution/fulfillment centers, retail stores and restaurants globally. Role Responsibilities:

Monitoring, troubleshooting, and escalating alerts in managing our network infrastructure globally.
Monitoring, troubleshooting, and escalating alerts in key applications and backend processing.
System administration, creating users and managing groups in Active Directory.
Network administration, managing switch port configuration changes on Cisco and Juniper switches.
Assist in store broadband, network and wireless troubleshooting in retail locations.
Assist in store broadband circuit installations and troubleshooting in retail locations.
Support other department projects and initiatives as assigned.
Job Type: Full-time hourly
10-hour shift (4 days) 7a - 5:30p
Sunday to Wednesday (days)

Requirements

Working Knowledge & understanding of Windows or MacOS
Basic networking/troubleshooting knowledge including wireless networking
Good communication skills and willingness to actively participate in peer communications.
Eagerness to learn new technologies and methodologies.
Experience with Juniper EX switching is a plus.
Experience with Cisco switching is a plus.

Benefits & conditions

Health insurance, Paid time off, Employee discount, Vision insurance, Dental insurance Full-time 10 hour shift, Day shift Remote in Abington, PA 19001, URBN offers comprehensive Perks & Benefits to employees. Availability and eligibility to specific benefits may be subject to your location and employment status. Benefits include medical, dental, vision, PTO, generous employee discounts, retirement savings and much more! For additional information visit www.urbn.com/work-with-us/benefits EEO Statement