INFORMATION TECHNOLOGY MANAGER I

Please see the Duty Statement link, found in the Additional Documents section, for more information. Applicants are highly encouraged to complete a Recruitment Questionnaire, located at: https://www.surveymonkey.com/r/HLYSH8V In July 2025, the State of California implemented the Personal Leave Program (PLP) 2025. This program temporarily reduces employees’ monthly base pay in exchange for paid leave credits. This position is subject to PLP 2025 and will have a monthly base pay reduction of 3% in exchange for 5 hours of leave credits through June 2027. The salary ranges shown on this job posting do not reflect the salary reduction. Working Conditions

• This position in located in the Riverpoint Marketplace area of West Sacramento (10 minutes from downtown), near the IKEA. Our building offers a free parking lot to employees and is within walking distance of numerous restaurants and shops.
• This position is eligible for a hybrid telework option, in accordance with CAL FIRE’s telework policy, and will be required to report to the office as needed/required. The successful candidate must reside in California upon appointment.
• This position supports a statewide, 24/7 public safety technology environment and requires the ability to respond to mission-critical service issues affecting CAL FIRE operations. The incumbent must be willing and able to serve as Manager-On-Duty and participate in duty officer rotations as required. The position may require work during evenings, weekends, holidays, or outside normal business hours to support incidents, outages, planned maintenance, emergency operations, or service restoration activities. The incumbent must be able to exercise sound judgment, communicate effectively under time-sensitive conditions, coordinate with internal teams, vendors, control agencies, and stakeholders, and make operational decisions appropriate for a public safety technology environment. Statewide travel may be required up to 5% and may include overnight stays., Note: Resumes, cover letters, and other materials will not be accepted in place of the required SOQ. Please explain your experiences as it relates to the following questions below:

1. Describe your experience leading enterprise infrastructure or operations teams in a large or distributed organization that supports a 24/7 mission. Include team size and scope, how work was prioritized to meet service levels, how staff performance and development were managed, and the outcomes achieved.
2. Provide an example of how you improved service management and operational governance for enterprise systems, networks, or identity services. Describe the issue or gap identified, how incident, request, change, and outage communication was improved, the tools or frameworks used, and how success was measured and communicated.
3. Describe a significant infrastructure or platform modernization effort you led or played a key role in that involved procurement and vendor management. Include your role in defining requirements, working with vendors, ensuring policy and budget compliance, coordinating implementation, and the benefits achieved., Date stamped at the appropriate office of the appointing power no later than the final filing date specified by the job vacancy announcement, Electronically transmitted no later than 11:59 p.m. Pacific Time on the final filing date specified on the job vacancy announcement.

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Pulled from the full job description

• Free parking
• Opportunities for advancement

The California Department of Forestry and Fire Protection (CAL FIRE) is California’s fire department and resource management agency. The organization is comprised of nearly 14,000 permanent and seasonal employees. The mission of the Department is to serve and safeguard the people and protect the property and resources of California. When you join CAL FIRE, you join a family of employees that function as a team. You will build trust and friendship with your co-workers, as together you respond to emergencies and challenging situations. CAL FIRE provides employees with a variety of career choices and opportunities. CAL FIRE offers well-paying careers and opportunities for advancement. We hope that you will consider a rewarding and challenging career with CAL FIRE! Special Requirements