Customization Specialist

Kiel James Patrick is seeking a highly organized and detail-oriented Customization Specialist to join our production team. This position coordinates personalized orders, manages customization workflows, maintains accurate records, and ensures every customized item moves through production efficiently and accurately., * Process and manage personalized jewelry charm customization orders.

• Maintain accurate records and enter order information into Google Sheets.
• Organize and track customized orders throughout the production process.
• Monitor outgoing customization orders to ensure timely completion.
• Learn and become proficient in all customization design options offered by Kiel James Patrick.
• File and organize orders by production date and design specifications.
• Review order details for accuracy before production and shipment.
• Communicate clearly with team members regarding order status, questions, and priorities.
• Maintain organized digital and physical records.
• Assist with additional production and organizational tasks as needed.

• Exceptional attention to detail with the ability to identify even small errors.
• Outstanding organizational and time management skills.
• Comfortable using computers and web-based applications, including Google Sheets.
• Strong written and verbal communication skills.
• Ability to manage multiple priorities while maintaining accuracy.
• Self-motivated with the ability to work independently and as part of a team.
• Reliable, dependable, and committed to producing high-quality work.
• Previous experience in production, order fulfillment, inventory, administrative support, or data entry is a plus, but not required.

What We’re Looking For

The ideal candidate enjoys creating order out of complexity, works carefully without sacrificing efficiency, and understands that even the smallest details matter. Success in this role comes from being highly organized, dependable, an effective communicator, and committed to maintaining accuracy throughout every stage of the customization process.

Pulled from the full job description 401(k) Health insurance Paid time off Employee discount Dental insurance, * 401(k)

• Dental insurance
• Employee discount
• Health insurance
• Paid time off

At Kiel James Patrick, we believe every personalized piece tells a story. Our customization team plays a vital role in ensuring each personalized order is accurate, beautifully executed, and delivered with the exceptional quality our customers expect.