Head Cashier job in Doña Ana Community College

Bargaining Unit Announcement: This is a bargaining unit position with American Federation of State, County & Municipal Employees (AFSCME).

Contingent Upon Funding: Not Applicable

Standard Work Schedule: Standard (M-F, 8-5)

If Not a Standard Work Schedule:

Job Duties and Responsibilities: This is a customer service driven position in that the cashier area provides support to students, faculty, and staff. This position is responsible for the supervision of the cashiering unit and must adhere to cash handling guidelines as well as financial system guidelines. Cashiers are responsible for receiving and providing documentation for a variety of payment methods and related transactions, to include, but not limited to: Student tuition payments, student club payments, third-party payments, etc. Daily transaction reconciliations are required for cash reports, balancing of cash drawers, to include cash, credit cards, checks, etc. Making deposits and reordering of currency and coin is included in daily reconciliations. The ability to investigate and correct reconciliations which do not balance is paramount. System and financial knowledge is required for posting daily transactions, posting to student accounts, preparing journal entries, preparing reconciliations, creating receipts, making deposits, routine billing, balancing accounts, processing refunds, etc. The Head Cashier supervises the requirement for providing information and training to other DACC campus cashiers and the ability to answer inquiries regarding tuition and fees, providing resources to assist students, and deposit and withdrawal guidance is necessary as customer support. Maintaining departmental records, compliance with department security and audit procedures, coordination of cashier personnel, approving time sheets, and participation of various committees and meetings are additional responsibilities of the Head Cashier. Interactions with third-party sponsors and calculations are required for student financial support reporting. The ability to create financial reports, troubleshoot and analyze data, monitor the budget, and implement and administer protocols is required. Provides operating goals and objectives, data and information regarding customer satisfaction, and college services review.

Required Education and Experience:High School diploma + 4 years of relevant experience or an Associate’s

Degree + 2 years of relevant experience.

Equivalent Qualifications:

Preferred Qualifications:Four years of experience directly related to the standard duties as outlined post-secondary degree or certificate may substitute for years of experience.

Knowledge of cash handling protocols, computer security, and financial/accounting procedures. Ability to supervise and develop goals for the unit. Ability to analyze data, solve problems and make corrections using computerized information systems is required. Knowledge of Excel, Word, Teams, and Zoom is required.

Special Certification/Licensure:

Working Conditions and Physical Effort

Environment: Work is normally performed indoors.

Physical Effort: Light physical effort. Effort applies to no more than two (2) hours per day.

Lifting Requirements: Requires handling of average-weight objects up to 10 pounds or some standing or walking.