Business Transformation Project Manager CRM
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Role details
Tech stack
Job description
This is a great opportunity for a seasoned Project Manager to join an engaged, dynamic and collaborative team, working on an exciting Business Transformation program., We are seeking an experienced Business Transformation Project Manager to join the PMO team, tasked with leading and facilitating our company’s strategic initiatives aimed at improving efficiencies and minimizing customizations to our internal systems. The ideal candidate will have a deep understanding of organizational change, process optimization and Agile / SAFe project management methodologies.
- Provide weekly status updates to report on achievements, upcoming activities, decisions, risks and issues
- Lead change initiatives: Direct the planning, execution and monitoring of transformation project, ensuring alignment to with the Company’s strategic goals.
- Project Management: Utilize project management tools and methodologies to manage scope, timelines, costs, quality, risks and resources effectively.
- Stakeholder management: Engage w/ stakeholders at all levels to gather requirements, communicate project status, and manage expectations. Facilitate workshops and meetings to drive decision making and consensus.
- Process improvement: Support Business Process Owners and Process Business Analysts identify opportunities for process enhancements, streamline operations, and implement new systems or methodologies to support business objectives.
- Change management: Develop and implement change management strategies that minimize resistance and maximize acceptance of new ways of working.
- Team leadership: Mentor, coach and lead a cross-functional team, fostering a collaborative environment that promotes innovation and continuous improvement.
- Risk management: proactively identify, assess, and mitigate risks associated with transformation projects.
- Documentation and reporting: Maintain comprehensive project documentation and project regular updates to senior management and other key stakeholders.
Requirements
The successful candidate will have strong project management skills, a proven analytical and technical background, great business acumen, strong verbal and written communication skills and the ability to build collaborative relationships.
S/he will exhibit a professional manner with a curious mindset, tenacious drive to achieve to the highest of standards and not afraid to take ownership & accountability.
The company is an Agile organization following SAFe Agile Methodology and demonstrable experience of working successfully within this framework is desirable.
This role will work closely with the assigned Business Area or Function as well as form part of the PMO team, collaborating with Project Managers representing other areas to a common future outcome., To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions., * Experience in Business Transformations
- Experience with Oracle systems
- Experience in process re-engineering
- Good technical, process and data knowledge and expertise
- Must have Business Analyst experience and be willing to work hands on in a busy environment where needed
- Strong business knowledge across all functions; Finance, Operations, Manufacturing, Pricing & Recurring Revenue, Marketing, Sales, Human Resources
Education and/or Experience
- Bachelor’s degree and / or minimum 7 years relevant experience
- Proven track record of managing large-scale organization changes
- Certifications: PMP, Agile SAFe are highly desirable
About the company
About ManpowerGroup, Parent Company of: Manpower, Experis and Talent Solutions
Experis is a global leader in technology services and part of the ManpowerGroup (NYSE: MAN) family of brands. We connect skilled technology professionals with meaningful opportunities where they can grow their careers, expand their expertise and make a real impact. Guided by the belief that it takes Human Ingenuity to unlock the true potential of technology, Experis helps people gain experience with leading organizations, build sought-after skills and take the next step toward a brighter future. Backed by ManpowerGroup’s 75+ years of workforce expertise and global reach across more than 70 countries and territories, Experis brings the scale, insight and opportunity to help people and businesses thrive. ManpowerGroup is consistently recognized for its commitment to inclusion, ethics and responsible business, including being named one of the World’s Most Ethical Companies. Learn more at Experis.com.
ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee’s race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.
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