Desktop Support Specialist
Elite
Raleigh, NC, United States
about 2 months ago
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Role details
Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Working hours
Regular working hours
Job source
Tech stack
Data Centers
Data Migration
Software Deployment
User Administration
Servicenow
Job description
Job Description: Seeking an expert desktop support specialist to handle high volumes of service desk requests in a statewide environment. Responsibilities include imaging and deploying computers, installing software and peripherals, data/profile migrations, printer configuration, and user account management. Must collaborate with IT teams to resolve complex issues, maintain documentation, and uphold IT security standards. Onsite travel to multiple locations may be required.
Requirements
- Imaging, deploying, and configuring new PCs and software
- Printer setup and peripheral configuration
- User data migration and profile management (including AD/NCID)
- ServiceNow experience for incident/problem tracking and updates
- Collaboration with network, data center, and application teams to diagnose issues
Apply for this position
This job is hosted externally. Click below to view the full posting and apply.
Apply on www.dice.com
Prepare application
- Draft this with your agent
- Open in Claude
- Open in ChatGPT
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