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Desktop Support Specialist

Elite
Raleigh, NC, United States
5 days ago
Apply on www.dice.com
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Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Working hours
Regular working hours
Job source
www.dice.com

Tech stack

Data Centers Data Migration Software Deployment User Administration Servicenow

Job description

Job Description: Seeking an expert desktop support specialist to handle high volumes of service desk requests in a statewide environment. Responsibilities include imaging and deploying computers, installing software and peripherals, data/profile migrations, printer configuration, and user account management. Must collaborate with IT teams to resolve complex issues, maintain documentation, and uphold IT security standards. Onsite travel to multiple locations may be required.

Requirements

  • Imaging, deploying, and configuring new PCs and software
  • Printer setup and peripheral configuration
  • User data migration and profile management (including AD/NCID)
  • ServiceNow experience for incident/problem tracking and updates
  • Collaboration with network, data center, and application teams to diagnose issues

Apply for this position

This job is hosted externally. Click below to view the full posting and apply.

Apply on www.dice.com
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Good distractions

Talks and stories from around this role — technically off-topic, practically not.

Moments

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1:22 min

Prerequisite steps for successful tool and data migration

Sérgio Sancho Pinto Sérgio Sancho Pinto · Europe 2026 Virtual

51 sec

Repurposing hardware and operating underwater data centers

Chris Heilmann +1 · LIVE

56 sec

Integrating automated approval workflows into the portal

Markus Eisele Markus Eisele · World Congress 2025

1:06 min

Developer experience and project variety at scale

Alexandra Petri · World Congress 2023

3:18 min

Executing background data migrations using AzCopy

Radu Vunvulea Radu Vunvulea · World Congress 2022

4:03 min

Managing massive power consumption scaling in AI data centers

Stephan Gillich Stephan Gillich +3 · World Congress 2024

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Europe 2026 Virtual • 2 months ago

Backstage in Practice: Offloading Developer Operational Work Through Platform Self-Service

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World Congress 2026 Europe • about 2 months ago

Swapping a Data Warehouse at Runtime: Zero-Downtime Migration Without Changing a Single Client

Max Fischer, Michael O'Toole

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31:18
World Congress 2026 Europe • about 2 months ago

The Sustainability Race: AI's Promises, Pitfalls and Potential

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World Congress 2021 • about 5 years ago

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World Congress 2022 • about 4 years ago

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