IT Analyst

Position Summary: Provide Global IT MOM Support for Project Aejas. Zscaler security appliance / OT segmentation of all manufacturing equipment.

Background & Context: Support for manufacturing operations (OT/MOM) across global sites in AMER/EMEA/APAC.

Key Responsibilities: · Provide Global IT MOM Support for Project Aejas · Zscaler security appliance / OT segmentation of all manufacturing equipment · Deploys the release of new technologies for OT Machines as well as installs, configures, maintains and performs system integration testing of machine/application operating systems at the manufacturing machine level · Responsible for troubleshooting machine integrated application problems as reported by users · Provides new technical specifications to users based on application needs and anticipated growth, configuration, data extraction & retention, installs new machines and maintains the underlying infrastructure · Provide ongoing support, integration, monitoring and maintenance of the MOM applications · Ensures that all changes to quality-relevant systems are documented and performed according to application validation guidelines and processes · Will be Travelling up/to 40% Globally to all manufacturing sites AMER/EMEA/APAC

Qualification & Experience: · Ability to work successfully within a team and build effective working relationships · Acts with a sense of urgency to resolve internal customer IT issues and delivers results in an efficient and timely manner · Effective interpersonal and communication skills (written/verbal) · Analytical and critical thinking skills · Able to multitask and prioritize work effectively · Detailed and organized ensuring customer requirements are met · Has a winning attitude and instills a passion for winning with other team members, an attitude which is demonstrated by a “can do” approach · Bachelor’s Degree and 2 years of relevant experience, or Associate’s Degree and 4 years of relevant experience, or High School Diploma or Equivalent and 6 years of relevant experience

Working Conditions & Physical Demands (If Applicable): Will be travelling up to 40% Globally to all manufacturing sites AMER/EMEA/APAC.