Principal ServiceNow HR Service Delivery (HRSD) Software Developer

Northrop Grumman
Irving, TX, United States
30 days ago
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Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Experience level
Experienced
Experience required
3 years minimum
Working hours
Regular working hours

Tech stack

JavaScript (Programming Language) Python (Programming Language) Windows PowerShell SAP (Applications) SQL Databases Systems Integration Client Side Scripting Information Technology ServiceNow HR Service Delivery Core HR Workday Servicenow

Job description

Experteer Overview As a ServiceNow HRSD Software Developer, you will design, build, and deploy HRSD solutions that support enterprise HR initiatives. You’ll work with HR stakeholders and cross-functional teams to translate requirements into scalable technical solutions. This role focuses on delivering employee-centric, secure HR services while continuously improving HR operational efficiency. You will document configurations and mentor others, contributing to a high-performing, agile HR delivery team. Join Northrop Grumman to help shape scalable HR experiences at scale. Compensation / Benefits * Design, develop, and deploy ServiceNow HRSD solutions aligned to enterprise HR initiatives * Configure and maintain HRSD components including HR services, case templates, knowledge, workflows, lifecycle events, journeys, COEs, and security models * Modernize existing HRSD solutions to improve employee experience and efficiency * Demonstrate proficiency with workflow automation, UI policies, data policies, business rules, client scripts, and integrations within HRSD * Collaborate with HR product owners to translate HR requirements into technical solutions * Integrate HRSD with core HR systems (e.g., Workday, SAP) and other enterprise platforms * Create and maintain technical documentation of HRSD configurations and changes * Mentor and demonstrate HRSD capabilities to other professionals; support on-call duties as needed Tasks * Bachelor’s or Master’s degree in Computer Science or related discipline with 3+ to 5+ years of related experience * Hands-on ServiceNow development experience with HRSD modules (Case & Knowledge, Employee Center, Lifecycle Events, Employee Journeys) * Proficiency in JavaScript; familiarity with Python or PowerShell for automation/integration * Understanding of SQL database connections, object structures, and queries * Ability to research and evaluate new ServiceNow and HRSD capabilities for solution creation * Strong communication skills to explain technical concepts to non-technical stakeholders * Organizational skills with the ability to juggle multiple priorities * Experience collaborating in a virtual/remote environment * Ability to travel occasionally * SAFe Agile experience (preferred) * ServiceNow certifications (preferred) Key requirements * health insurance coverage * life and disability insurance * savings plan * Company paid holidays * paid time off (PTO) * discretionary bonuses

Requirements

policies, business rules, client scripts, and integrations within HRSD * Collaborate with HR product owners to translate HR requirements into technical solutions * Integrate HRSD with core HR systems (e.g., Workday, SAP) and other enterprise platforms * Create and maintain technical documentation of HRSD configurations and changes * Mentor and demonstrate HRSD capabilities to other professionals; support on-call duties as needed Tasks * Bachelor’s or Master’s degree in Computer Science or related discipline with 3+ to 5+ years of related experience * Hands-on ServiceNow development experience with HRSD modules (Case & Knowledge, Employee Center, Lifecycle Events, Employee Journeys) * Proficiency in JavaScript; familiarity with Python or PowerShell for automation/integration * Understanding of SQL database connections, object structures, and queries * Ability to research and evaluate new ServiceNow and HRSD capabilities for solution creation * Strong communication skills to explain aaaa aaaD_ concepts to non-technical stakeholders * Organizational skills with the ability to juggle multiple priorities * Experience collaborating in a virtual/remote environment * Ability to travel occasionally * SAFe Agile experience (preferred) * ServiceNow certifications (preferred) Key requirements * health insurance coverage * life and disability insurance * savings plan * Company paid holidays * paid time off (PTO) * discretionary bonuses

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Good distractions

Talks and stories from around this role — technically off-topic, practically not.

1:20 min

Adapting HR policies for hybrid developer productivity

Ulrich Irnich Ulrich Irnich · World Congress 2023

56 sec

Integrating automated approval workflows into the portal

Markus Eisele Markus Eisele · World Congress 2025

6:22 min

Eliminating HR bureaucracy and trusting employees

Rudi Bauer Rudi Bauer +1 · Cappuccino with HR

3:02 min

Structuring regular interactive dives for continuous cultural alignment

Laura Dückers Laura Dückers · World Congress 2025

2:27 min

Establishing a simulated technical environment for the workflow demo

Tobias Dunn-Krahn · LIVE

5:06 min

Primary reasons for capability gaps in modern recruitment systems

Rudi Bauer Rudi Bauer +1 · Cappuccino with HR

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