MS Dynamics CRM Functional Consultant

Responsible for driving the requirements, analyzing and proposing the best solution to customer.

Responsible for the co ordination between the TCS implementation team and business stakeholder to drive the solution in the right path.

Responsible for requirement walk through with all the stakeholders.

Responsible for requirement documents, process map, use case diagrams and workflow diagram.

10+ years experience in IT Industry in managing requirements in multiple accounts as a Dynamics CRM and Power Platform functional consultant

Extensive experience in requirement gathering, gap analysis and mapping business requirement to system requirement.

Extensive knowledge & insights in Insurance industry & customer base in the North America and India.

Strong communication and presentation skills with the ability to articulate technical information to non-technical individuals

Strong interpersonal, communication, and leadership skills to drive change.

Good to Have

Have good knowledge in quality assurance of software implementation.

Good at gathering functional and non functional requirement.

Extensive knowledge in waterfall and agile mode of software implementation.

Understanding of TCS product and capability offerings.