Desktop Support Technician(Part Time/Dispatch)

Sky Systems, Inc.

Madison, WI, United States

26 days ago

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Role details

Contract type

Permanent contract

Employment type

Part-time (≤ 32 hours)

Compensation

$53,310.0 - $64,210.0

Working hours

Shift work

Job source

www.indeed.com

Tech stack

Microsoft Windows Software Applications Peripherals Computer Equipment Information Technology Servicenow

Job description

NOTE: The engineer should have their own laptop to carry while being on-site so you can be connected remotely via support team for instructions/guidelines.

Requirements

Experience providing IT Infrastructure field support which includes troubleshooting hardware, software, operating system issues and problems and fixing the issues without impacting / violating the hardware warranty.

Hands on experience with ServiceNow.

Hands on experience in installing, troubleshooting and fixing desktops, printers, laptop and other computer peripherals hardware problems as well as desktop applications.
Basic knowledge of enterprise LAN and WAN setups and concepts. Ability to perform smart hand activity under instruction based activities at sites.
Ability to lift / move computer equipment weighing up to 50Lbs.
Skilled in desk side support and PC break/fix including basic administration of Windows O/S.

Benefits & conditions

Monday to Friday On call

Pay: $25.63 - $30.87 per hour

Application Question(s):

This is a dispatch support / on-need basis position where once there is a ticket raised at the client site, we will inform you at least 24 hours prior for the next on-site visit to troubleshoot and resolve the ticket. Are you comfortable with this requirement ?
We can pay you in an hourly amount on 1099 for every time you are called to work on-site. What is your expected hourly rate on 1099 ?
The client office is located in Madison,WI The on-site support will be required once needed/called for. Are you comfortable with this requirement ?