Computer Operator I

the IBM iSeries systems and the Oracle eBusiness Suite. Normal work hours cover both day and evening shifts; and will include rotating participation in off-hours Standby Duty as the City’s primary point of contact for after-hours support.

• Have a valid high school diploma or GED equivalency.

• Have some college level coursework or some technical training in data processing, information systems or a related field.

• Possess comprehensive oral and written communication skills.

• Possess proven courtesy and diplomacy, particularly when assisting frustrated and/or non-technical users.

• Be able to politely and effectively interact with other City employees as well as outside individuals via telephone, e-mail or personal contact.

• Be able to work effectively and efficiently under stressful conditions.

• Be willing and able to participate in off-hours standby duty to provide after-hours support.

• Acknowledge this position is designated as Emergency Critical (EC) and if hired into the position, you must be immediately available to the department before, during, and after a declared emergency and/or disaster.

Desirable Qualifications. Preferred applicants:

• Have completed at least one year of college level course work in data processing, information systems or related fields.

• Have some experience with computer business applications, including HTE & Oracle and in the operation of various system devices including laser printers, tape drives, mobile devices and other telecommunications-oriented equipment.

• Have varied experience in the operation of desktop computers, business applications and related devices, such as Microsoft Office Suite and applicable server-based applications.

• Have experience with Office 365, including Outlook and Teams.