Desktop Support Engineer

SYBEX INCORPORATED

Albuquerque, NM, United States

about 1 month ago

Apply on www.indeed.com

Prepare application

Role details

Contract type

Permanent contract

Employment type

Full-time (> 32 hours)

Working hours

Regular working hours

Job source

www.indeed.com

Tech stack

Microsoft Windows Issue Tracking Systems Network Troubleshooting Networking Basics Wi-Fi Technology Laptops

Job description

We are looking for a Desktop Support / Field Engineer to provide onsite IT support for end-user devices and infrastructure., * Troubleshoot desktops, laptops, printers, mobile devices, and software.

Perform hardware installation, repairs, and upgrades.
Provide basic LAN/Wi-Fi and network troubleshooting.
Support server room, cabling, and Smart Hands activities.
Handle user onboarding/offboarding and IT asset management.
Support conference rooms, Teams Rooms, and A/V equipment.
Manage tickets and resolve issues within SLA.

Requirements

Experience in onsite Desktop/Field Support.
Strong Windows and hardware troubleshooting skills.
Basic networking knowledge.
Experience with ticketing systems.
Good communication and problem-solving skills.
Ability to travel onsite and support flexible/on-call hours.

Apply for this position

This job is hosted externally. Click below to view the full posting and apply.

Apply on www.indeed.com

Prepare application

Good distractions

Talks and stories from around this role — technically off-topic, practically not.

Moments

Explore playlists

1:05 min

Adapting workplace policies to support distributed technical teams

Tejas Chopra · LIVE

2:03 min

Microsoft integrating native Unix coreutils into Windows environments

Chris Heilmann +2 · LIVE

1:05 min

Establishing access through laptop farms and unwitting facilitators

George Proorocu · World Congress 2026 Europe

1:32 min

Ensuring secure and reliable connectivity for remote employees

Kyle Daigle · Coffee With Developers

1:24 min

Installing premium packages using the Store CLI

Noraa Junker · Europe 2026 Virtual

1:44 min

Reevaluating the rising costs of modern mobile phone hardware

Chris Heilmann +2 · LIVE

Videos

See all

Fake or News: Translating Dog Barks, Notepad Gets an Upgrade and Michelin-Star Robots - Paul Tregoing thumbnail