IT Specialist/Manager
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Role details
Tech stack
Job description
- Manage the full device lifecycle: procure, set up, and configure laptops and equipment for new hires; handle secure off-boarding and asset recovery for departing employees
- Serve as the primary point of contact for employee IT support (hardware, software, account access, connectivity issues)
- Administer core business systems: identity/access management (SSO), email, endpoint management, and SaaS application access
- Own and continuously improve our security posture - including endpoint protection, patch management, access controls, and security awareness practices
- Develop and maintain IT policies, procedures, and documentation (onboarding/off-boarding checklists, acceptable use, data handling, etc.)
- Support compliance efforts relevant to a health tech company (e.g., HIPAA-related safeguards, vendor security reviews, audit prep)
- Monitor systems for vulnerabilities and respond to security incidents as they arise
- Manage relationships with IT vendors and service providers (JumpCloud, Google Workspace, Huntress)
- As the company grows, potentially support client-facing technical work - helping customers with integrations and technical setup within our software platform
Requirements
- 5+ years of experience in an IT support, systems administration, or infosec-adjacent role
- Hands-on experience managing device provisioning/de-provisioning and endpoint management tools (JumpCloud, Google Workspace, Huntress)
- Solid understanding of security fundamentals: identity and access management, endpoint protection, network basics, and common threat vectors
- Experience administering common business SaaS tools (Google Workspace, Slack, HR/IT systems)
- Comfortable working independently and setting priorities without a large team around you
- Strong communication skills - able to explain technical issues clearly to non-technical colleagues
- Experience in a startup or fast-growing company environment, where processes are still being built
- A plus: familiarity with compliance frameworks relevant to health tech (HIPAA, SOC 2) or experience supporting client-facing technical integrations/APIs
Preferred Qualifications
- Experience supporting SOC 2 certification efforts, including audit preparation, documentation, implementation of controls, and ongoing compliance.
- Ability to work closely with the technology team to drive and maintain SOC 2 certification.
- Previous experience in a small organization or as the primary/sole IT practitioner, with a hands-on approach to infrastructure, security, and user support.
Benefits & conditions
4.64.6 out of 5 stars 525 Route 73 N Ste 100, Marlton, NJ 08053 Hybrid work $80,000 - $130,000 a year - Full-time, Pulled from the full job description
- Referral program
- Health insurance
- 401(k) matching
- Paid time off
- Vision insurance
- Dental insurance
- Life insurance, Salary: $80-$130,000 per year, compensation is based of of experience Job Type: Full-Time, W-2
Comprehensive Benefits
- Medical, dental, and vision insurance
- 401(k) with company match
- Life Insurance
- Generous paid time off and holidays
- Employee referral program, Compensation Range: $80K - $130K
About the company
InSite Health is a leading behavioral health organization partnering with several hundred schools to deliver best-in-class mental health programs for students. We are equally committed to supporting the employees who make this work possible by fostering a culture of care, collaboration, and shared purpose.
We leverage proprietary technology and a collaborative care model to help districts identify, support, and manage student needs more effectively by integrating clinical services, data-driven insights, and streamlined workflows. This approach helps reduce symptoms in students, improve outcomes, decrease risk, and allow schools to operate more efficiently across their behavioral health programs.
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