Infrastructure Project Manager

The Information Technology Infrastructure Project Manager is responsible for leading an infrastructure project within our customer’s Network Service Line, with an emphasis on refreshing aging network equipment across sites in North and South America.

The PM is responsible for delivering the project scope on time and within budget in addition to leading the project team and ensuring communication is flowing appropriately to all partners and collaborators

Day-to-day job responsibilities:

This role will manage the execution of the project by identifying project deliverables, coordinating work across multiple teams and IT suppliers, developing budget and cost plans, identifying risks and issues and will successfully monitor project progress using appropriate methods and metrics to ensure schedules, budgets, and goals are met.

This role requires knowledge and practice of project management policies, methods, and procedures as defined in the PMBOK and the ability to understand infrastructure technology to successfully engage with Architects and Subject Matter Experts.

Successful candidates should be able to work autonomously and demonstrate solid skills in leadership, communication, organization, conflict management, and independent judgment to select proper courses of action., * Manage the project scope, timeline, and budget; typically coordinates across multiple teams and IT suppliers

• Analyze and schedule the Changes associated with the project implementations, including monthly re-forecast of project budget
• Coordinate and facilitate all project related meetings (steering committees, project teams, etc.)
• Ensure a smooth turnover / transition to production (update Service Desk knowledge articles, have appropriate project documentation for BAU, ensure proactive monitoring in place, etc.)
• Facilitate lessons learned

Communication: Must work well in coordinating across multiple technologies & platforms / entities / countries / cultures

Self-Managing: Must be proactive and work independently, Self-motivated, driven to achieve results on time within budget

Process and results oriented: Help drive continuous improvement in the overall project management processes and is adaptable

Process management and ability to manage project tasks following the IT processes and respecting lead times for various requests

Ability to work in a hybrid work environment and foster team collaboration

Ability to communicate effectively, gather and analyze facts, draw conclusions, define problems, build consensus, and suggest / negotiate solutions and alternatives.

Requirements

• Minimum 5 years of Project Management experience (PMP or LEAN certification helpful)
• Experience working across multiple geographical zones, including management of dispersed teams and large projects
• Experience in technology infrastructure with exposure to network equipment.
• Waterfall methodology with awareness of PMP, Agile, and other Project Management Best Practices
• Tools: MS Project, Clarity, ServiceNow & Excel familiarity; O365 for teamwork.
• Detailed knowledge of Project Management principles, concepts, and practices