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Production Support Engineer

Parkar Consulting Group LLC
Raleigh, NC, United States
6 days ago
Apply on www.dice.com
Prepare application

Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Working hours
Regular working hours
Job source
www.dice.com

Tech stack

Software Bug Management Software Debugging Systems Development Life Cycle Software Engineering Software Troubleshooting

Job description

We are looking for a Production Support Engineer with strong troubleshooting and debugging skills to support production applications. The ideal candidate should be comfortable reviewing logs, identifying root causes, debugging code, and implementing simple code fixes for production issues., * Troubleshoot and resolve production application issues.

  • Review application logs and perform root-cause analysis.
  • Debug code and identify application issues.
  • Develop and implement simple bug fixes.
  • Work closely with development teams on complex production issues.
  • Document production issues and resolutions.

Requirements

  • Experience in Production/Application Support.
  • Strong troubleshooting and debugging skills.
  • Hands-on experience reviewing application logs.
  • Ability to read and understand code and make simple code-level fixes.
  • Good understanding of SDLC and software development processes.
  • Strong communication and problem-solving skills.

Apply for this position

This job is hosted externally. Click below to view the full posting and apply.

Apply on www.dice.com
Prepare application

Good distractions

Talks and stories from around this role — technically off-topic, practically not.

Moments

Explore playlists

2:06 min

Managing unexpected software bugs during live video recording sessions

Tim Ruscica · Coffee With Developers

2:50 min

Electronic diagnostic software tools and factory production flashing

Denis Grahovac · World Congress 2021

1:22 min

Understanding software engineering as more than just coding

Lilia Gargouri Lilia Gargouri · World Congress 2026 Europe

2:08 min

The vending machine trap in software debugging

Jen Callou Jen Callou · Europe 2026 Virtual

3:21 min

Shifting focus from defect elimination to effective risk management

Basia Karaagac Basia Karaagac · Europe 2026 Virtual

1:29 min

Undervaluing product design by treating software engineers as generic programmers

Marlene Roth Marlene Roth +1 · World Congress 2025

Videos

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World Congress 2025 • about 1 year ago

Debugging in the Dark

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30:53
World Congress 2023 • about 3 years ago

How to Survive The Worst Launch of Your Career with Brenda Romero

Brenda Romero

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39:37
Europe 2026 Virtual • 2 months ago

The Avengers Initiative (Practical Ethics for Software Engineers)

Chris Sellek

Using AI Without Losing Your Skills thumbnail
25:08
Europe 2026 Virtual • 2 months ago

Using AI Without Losing Your Skills

Jen Callou

Tech with Tim at WeAreDevelopers World Congress 2024 thumbnail
27:01
Coffee With Developers • about 2 years ago

Tech with Tim at WeAreDevelopers World Congress 2024

Tim Ruscica

82 Bugs I Collected in a Year You Won’t Believe Made It to Production thumbnail
31:54
World Congress 2025 • about 1 year ago

82 Bugs I Collected in a Year You Won’t Believe Made It to Production

François Martin

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