Release Manager

Serve as the enterprise Release Manager, responsible for coordinating, planning, and executing releases across multiple teams, value streams, and technical domains.

• Lead release planning, sequencing, and dependency management across service areas, ensuring integration with configuration, change, and release management processes.

• Coordinate closely with the Configuration Change Manager to ensure all releases are governed and executed in accordance with agency-directed processes, system engineering lifecycle, and IT lifecycle standards.

• Facilitate Program Increment (PI) planning activities, working with Product Owners and cross-functional teams to manage 3-6 month delivery plans.

• Align release schedules with stakeholders, ensuring clear communication of release readiness, planned outages, and deployment windows.

• Coordinate cross-team dependencies and resolve conflicts to minimize operational impacts and maintain service stability and SLA performance.

• Synchronize release activities with incident management, operational support, and disaster recovery stakeholders to ensure continuity of operations and recovery readiness.

• Track release progress, risks, and performance metrics using dashboards, reporting tools, and Agile/SAFe methodologies (e.g., burn-up/down charts).

• Support integration of Agile and SAFe practices across teams, promoting transparency, efficiency, and continuous improvement in release execution.

• Ensure release documentation, artifacts, and reporting are accurate, complete, and audit-ready in alignment with ITSM and governance requirements.

Ability to obtain and maintain a Public Trust is required. Active Public Trust and/or DHS Suitability is preferred. U.S. citizenship or U.S. national status required., Ability to obtain and maintain a Public Trust is required. Active Public Trust and/or DHS Suitability is preferred. U.S. citizenship or U.S. national status required.

• Demonstrated experience serving as a Release Manager or Release Train Engineer (RTE) in enterprise IT environments.

• Proven experience coordinating large-scale, multi-team release planning and execution across complex technical environments.

• Strong knowledge of ITIL-based change and release management processes.

• Experience applying Agile and SAFe frameworks, including PI planning and cross-team coordination.

• Demonstrated ability to manage release dependencies, risks, and scheduling conflicts across multiple stakeholders.

• Experience supporting enterprise ITSM tools (e.g., ServiceNow) for release tracking and reporting.

• Ability to produce and maintain release documentation, metrics, and audit artifacts.

• Experience coordinating releases in environments requiring high availability and strict SLA adherence.

• Bachelor’s degree in Information Technology, Engineering, Business, or a related field (or equivalent experience).

• 8+ years of experience in IT service management, release management, or Agile program delivery roles.

Preferred Skills and Qualifications:

• Experience supporting federal government environments.

• Familiarity with system engineering lifecycle frameworks.

• Experience coordinating releases across multi-domain environments (network, cloud, applications, telecom).

• Strong understanding of CMDB integration with release and change processes.

• Experience using Agile metrics and reporting tools to track performance and delivery outcomes.

• Ability to lead cross-functional coordination efforts in large-scale enterprise environments.

• Strong communication and stakeholder engagement skills.

• Experience driving continuous improvement and Agile transformation initiatives.

• SAFe certification (e.g., SAFe RTE, SAFe Agilist, or equivalent).

• ITIL Foundation (or higher) preferred.

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$100,000

Maximum Salary

$150,000

Maximus is a trusted federal partner supporting mission-critical programs across national security, defense, and public service delivery. Our work focuses on sustaining, operating, and improving essential government systems and services, with proven operational excellence, and a commitment to mission success for our customers.

Joining Maximus means becoming part of a collaborative, mission-driven organization where teamwork, accountability, and professional growth are core to how we operate. We invest in our workforce through training, education, and career development, empowering professionals to deliver high-impact solutions while contributing to outcomes that matter at a national scale.

This position is contingent upon contract award and position availability. Selected candidates will receive a contingent offer of employment, which will become final only upon successful contract award to Maximus, availability of the position, and receipt of authorization to proceed.